This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2006 Lincoln Navigator was parked. Entered vehicle and inserted key in ignition. I cranked the vehicle, sat back to have the car warm up. About 5 seconds after cranking the vehicle, air bag inadvertently deployed without incident. Car was filled with white smoke. Contacted local Ford/Lincoln dealership and was told they had never heard of a vehicle airbag deploying without incident. Contacted Ford/Lincoln corporate office and they offered to pay for the diagnostic at local Ford/Lincoln dealership. Diagnostic revealed no accident data, and a defective clockspring mechanism in the steering wheel....same problem as previous recalls in 2006 Ford F150 and Lincoln mark lt, which obviously share parts with my vehicle. Ford/Lincoln offered to pay for the repairs, less a $200 deductible because, as they stated my vehicle was not covered under the recall even though it's the same problem that other vehicles were recalled for.
- Stockbridge, GA, USA
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- Stockbridge, GA, USA