This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is a 2005 Lincoln Navigator. The vehicle came to a stall while driving on the expressway. The motor was running but the vehicle would not accelerate. This is very frightening as vehicles following closely are unable to determine when my vehicle is slowing down because the brakes are not applied. The vehicle slows rapidly and there is no way to drive the vehicle to a safe place out of traffic.
Ltr from senator hutchison on behalf of constituent, re problems with her 2005 Lincoln Navigator. The consumer stated there was a noise coming from the engine. The front end vibrated constantly. The consumer was informed the track bar and cad mount bushings needed to be replaced to correct the vibrating. The sunroof leaked, the cd changer scratched the cd's, the drivers seat was repaired 3 times, the tire pressure sensor didn't work, the remote start did not work, the transmission was slipping, the rear windows were grinding, the drivers side door would not open, the mirror would not adjust and the wipers were replaced. The consumer stated after two years of being told there was nothing wrong with the vehicle, it finally broke down and the dealer had to perform major engine work. After the engine work was completed the consumer stated the engine continued to make noise and there was also hesitation problems. Updated 03/01/10.
The consumer stated 2005 Lincoln Navigator was having problems with the suspension and the gear shift. The vehicle has been in the repair shop three times. The manufacturer has not been called. The consumer talked to the dealer, and they could not help him. The first time the electrical work was done, it was fixed. Afterwards, the vehicle has been in the shop the past wee, and nothing has been fixed. No date was set when the vehicle will be fixed. The dealership does not know when the parts will come in.
- Mercedes, TX, USA
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- Lewis Center, OH, USA