This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Lincoln Navigator. The front struts broke and the front end of the vehicle fell down, almost touching the ground. There was barely any suspension when the contact drove to an authorized dealership; the dealer replaced the front struts. The contact called the manufacturer and was informed that there were no recalls or warranty's on the vehicle. The failure mileage was approximately 63,000. The current mileage is approximately 70,000. Updated 10/28/10 the consumer was informed by Ford, it was a known problem and they increased their warehouse supply in Arizona T meet the demand. Updated 11/01/10
Lincoln Navigator 04' has been having problems with air suspension when in cold weather under 30 degrees. Front fender touching tires. The suspension won't work at all. Air compressor was replaced, one of the sensors & a valve. Spent over $1000 on it trying to repair and nothing fixes the problem. I took it to the dealer 3 times already and the dealer doesn't find the issue as the computer does not give a code error message. This is not a reliable car. How can a car's air suspension work on the warm weather and not on the cold"was Lincoln thinking about this when making this car" I have read online and there are numerous people having the same problems up North and quite a few on the city I live in.
Problem with air suspension on vehicle. Placed in shop over 7 or more times problem still not resolved. Dealership has replaced parts but still same problem.
- Opelika, AL, USA
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- Fountain Hills, AZ, USA