This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact had difficulty with the power seats memory setting/power-folding heated exterior mirrors, and the power-deployable running boards. They worked intermittently. The power seats with memory setting had a memory function that should remain set at the driver's preference. However, it sometimes readjusted without warning. The power-folding heated exterior mirrors will not identify programmed positions. The power-deployable running boards will not automatically deploy when the doors were opened. The dealer reprogrammed the vehicle several times in an attempt to correct the problems. Afterwards, the aforementioned continued to work intermittently. No further repairs have been made.
2004 Lincoln Navigator. Driver seat electric motor positioning failure. Failed almost immediately after purchase in may, 2004. Seat motor repaired/replaced by dealer. Seat position stuck on one side and moves on other. Results in torquing of frame where it is bolted/secured to floor/frame of vehicle when seat is activated. Seat automatically activates with insertion of key. Body position when seated is not square with driving direction.
- Lafayette, LA, USA
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- Tallahassee, FL, USA