This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Lincoln Navigator. The contact stated that while driving approximately 30 mph the front and rear suspension failed and caused the vehicle to bounce abnormally. While turning the steering wheel he could feel the body of the truck touch the tire. The ABS lights illuminated on the instrumental panel prior to the failure. The vehicle was inspected and repaired in April 2008 and had not been inspected for the current failure. The vehicle was not repaired. The failure mileage was approximately 140,000. Updated 5/9/11
Air suspension sensor will not stay attached and car height adjustment randomly goes up too high or down too low. If this occurs while in motion it could be very dangerous as the tire can come in contact with the wheel well. Car was taken to dealer and we were told that it would be $2000 to repair. For now the sensor was clipped back on and everything was working fine. A week later sensor came off again and we have figured out how to put it back on ourselves. After doing some research it seems that this is a common problems with this make and model and year of vehicle. Though Lincoln did correct the issue with the newer models no attempt has been made on the older models to make a more lasting repair. On line there are tons of reports of people that have had the parts replaced to only find that this did not remedy the issue at hand and more money needed to be spent to attempt to correct it. There are companies that have come up with systems to replace the air suspension with traditional suspension so that multiple repairs can be avoided in the future. This is evidence to me that a defect is known industry wide.
While driving at any speed consumer heard a noise coming from inside of the engine. Vehicle was inspected several times, and could not duplicate or correct the problem.
A D V E R T I S E M E N T S
- Texas City, TX, USA