The contact owns a 2003 Lincoln Navigator. The contact stated that the driver's seat failed to adjust and could not be moved forward. The metal bar for the driver's seat fractured and the seat became locked in place, which was abnormally far from the steering wheel. As a result, the contact was unable to reach the steering wheel or the accelerator pedal. The vehicle was taken to the dealer who advised that the metal bar adjuster for the driver's seat failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 81,000.

- Valhalla , NY, USA

Dealership replaced the motor and the computer of driver's seat that was too loose and moved back and forth while driving, causing a distraction to the consumer. 6 months later, consumer experienced the same problem. The vehicles brakes squeaked, the door panel was loose, the side mirror motor failed. There was a rattling noise coming from the rear center console and there was a loud humming noise from the passenger dash in cold weather. The gear shifter broke while driving. The original windshield wiper left a black smear on the window when it rained which made it difficult to see. The front door molding warped. The consumer no longer wasn't the vehicle and has requested a refund.

- Charlotte, NC, USA