This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A Continental Contitrac at size 25575R17 mounted on the left front of a 2001 Lincoln Navigator failed at highway speeds on a a three lane highway in MA. The sidewall and tread separated around the circumference in a catastrophic failure. With great difficulty, I kept my vehicle from hitting other cars and/or going off the road. Continental has recalled tires of this type but not my serial number. They have had previous SUV crashes resulting in deaths. I think the tires mounted on my vehicle are all potentially defective and asked Continental to replace four tires and the damaged rim. They have only agreed to share 50/50 cost on one new tire. It gets worse. The tire that failed is out of production. They supposedly are working on a replacement but it is in the testing phase. In an all wheel drive SUV all tires should be the same. Since the original is discontinued, I need four new tires. I think Continental should pay for all four and the damaged wheel.
The factory tires on these vehicles are going to get someone killed! I was very fortunate that none of my blow-outs were when I was traveling 75 mph. Down interstate 10 ! I had just had my tires rotated and checked, and about 3 weeks later, I noticed a terrible vibration in my steering. I took it to the dealership, and was told it was my tire. I had them change it, and you should have seen the huge knot on that tire. Then, just about 11 months later, my steering wheel started shaking again, I took it to a tire shop here, and he took the tire off, and low and behold, here is another huge knot on this tire. We finally did what we should have done the first time this happened, we put a different brand of tire on the car. Those are the worst tires I have ever driven on bar none....
2001 Lincoln Navigator- 21,000 miles -Contitrac at-P255/75R17 tires - dot# ad9C 448 5100. We had been driving for about 2 hours on I-95 at speeds between 65 and 70 mph. (posted limits on I-95 are 65 and 70) on a sunny day with temperatures around 95 degrees. The rear passenger side tire lost all it's tread and immediately blew out. This happened on Friday afternoon around 5 pm in moderate traffic 7/16/2004. Fortunately I was able to keep the car under control and move to the shoulder to change tire. The tire tread caused body damage of approximately $500 and forced me to replace all four tires and one wheel at a cost of $868. (at my expense of coarse. The Ford dealer where I bought the car would not have it any other way.) I will retain the old tire and wheel for inspection if needed.
Consumer requested reimbursement for the Continental tire voluntary recall, however the claim was denied, the manufacturer stated the tires were not purchased between August 19, 2001 through October 10, 2002.
Consumer replaced the tires on the vehicle, however the claim for reimbursement was denied, the manufacturer stated the tires were not purchased with in the time frame as stated.
A D V E R T I S E M E N T S
- Bristol, CT, USA