This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Navigator. The contact stated that after rainy weather, there was a burning odor and an abnormal sound coming from the vehicle as if it was attempting to start independently. In addition, the contact stated the windshield wipers failed to operate intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.
The contact owns a 2001 Lincoln Navigator. The contact stated that while decelerating to a stop, the vehicle stalled. The vehicle was restarted and resumed normally. The failure was recurring. Additionally, there was a burning odor present inside the vehicle and the sound of burning material was coming from the front driver side area near the fuse box. The vehicle was taken to the dealer but the failure could not be diagnosed. The manufacturer was notified. The failure mileage was 80,000.
The contact owns a 2001 Lincoln Navigator. The contact stated that while parked and unoccupied, the vehicle spontaneously combusted. The fire department was summoned to extinguish the flames. A police report was also filed. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 129,000.
Consumer states after putting driver side window down the radio will cut off. Had vehicle serviced.this is a result of an electrical shortage. Dealership cannot fix problem, consumer afraid this shortage will cause a fire.
- Glendive, MT, USA
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I own a 2001 Lincoln Navigator with a 5.4L engine. I was on my way to work and was going approx. 15 mph when I heard a bang coming from the front of the car. At first I thought I had hit something or something was falling off the car. I pulled over to the side of the road and at this time the engine started to run rough. I shut it off and checked under the hood but could not see anything wrong. I thought, after restarting the engine that it might be a bad spark plug. As I started off the car was still running bad so I decided to return home.the next day, 10/09/2010, I decided to check further and removed the three of the spark plugs on the drivers side, but the last one which is at the front of the engine I noticed the coil was all torn apart and the end of the coiled wire was sticking out from the plug hole. I pulled said wire out and saw the spark plug at the bottom of the hole. It appeared to have been blown out of its threads. Also to be noted is the smell of gas was very apparent and because the spark plug was damaged, the ground was forced against the electrode and was unable to spark. If it did, I'm sure the engine would have caught on fire. I also found two pieces of some unknown material that fell into the cylinder. The part appears to be a carbon material and might be part of the cop, coil over plug. After doing some research on the web, this appears to be a common problem with this type of Ford engines. I called the Lincoln dealer I bought the vehicle from and they said they have never heard of this problem. But they would get back to me if they can help. Further inquiry found that Ford recommends replacing the cylinder head when this problem occurs. This would cost approx. $3500. As I have been unemployed for fifteen months, and finally found a part time job, (14 hours a week) this would be an expense I can not afford. The web sites did state that Ford is aware of this problem but will not admit to their poorly designed head.
I was the owner of a 2001 Lincoln Navigator. I was living in the states from 2004 to 2006 and I heard in the news that Lincoln car models between 1998 to 2002 were susceptible to burn because of a electrical failure. I took my car to the Ford dealer located in ventura boulevard, ca and they told me my car model was not one of those who had the switch that made the car burn. I took my car home and everything seemed to be ok. I went back to spain so I took my american car back to spain too. And everything was ok, until yesterday my Lincoln Navigator started to burn and it was totally parked and shut down.
Problems with fuel pump, windshield wipers, driver's seat, brakes, air conditioner, gear shift, air bag, cd player, window motors, driver's handle door, sunroof. Ph. also the fuel pump, trailer hitch, the lighter ejected to the floor, the ignition was loose and there was an electrical short in the windows..
Consumer states after putting driver side window down the radio will cut off. Had vehicle serviced.this is a result of an electrical shortage. Dealership cannot fix problem, consumer afraid this shortage will cause a fire.
A D V E R T I S E M E N T S
- Orlando, FL, USA