This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear right wheel fell off while driving at an undetermined speed. This was caused by the lug separating from the nut because it was not long enough at time of manufacturing. An insurance adjuster observed the lug nuts on the vehicle and reported that they were illegal as no threads on the studs came through the nut. She stated that the failure should be covered under warranty and the insurance company couldn't do anything. When the consumer learned of a technical service bulletin concerning a stud change from 12mm to 14mm two months after the consumer's vehicle was manufactured. The insurance company did pay for the work to repair the vehicle.
- Sacramento, CA, USA
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- Sacramento, CA, USA