This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had my air suspension system replaced at least 6 times for the same issue. The rear drops down and damages my tires. After replacing the system several times. I had a conversion kit replaced.
2000 Lincoln Navigator suffering tire blow outs. Customer states that they had 2 blow outs with Continental Contitrac aw tires and one with Continental sport lt/SUV. When the third blowout occurred, the rubber separated and caused damaged to the vehicle.
Tire has unusual wear causing tire to fail and lose air pressure. All 4 vehicle tires have same unusual wear. It is not consistent around tread or ground contact area. Exists in small oval pattern on sections of tire. Severely wearing down in only those areas. It was not identified until vehicle was taken to tire shop and they indicated other Continental tires have been recalled due to failures for same model year and manufacturer of vehicle.
Consumer wants to be reimbursed for defective tires. Nar 1-22-03 the consumer heard a thumping sound coming from the vehicle, it was determined that 3 buldges were found in the tires and were unsafe to drive on.
While driving at highway speed, the front driver's side tire blew out. As a result, the front end was severely damaged. The dealership indicated that the tires were purchased new. They were manufactured in 1997 and dry rotted.
- Ocilla, GA, USA
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Dealership noticed while servicing vehicle that a hole developed on the front driver side tire sidewall. Dealership indicated that the cause of the hole was due to a defect and not to normal wear and tear.
Driver's side rear tire is showing premature failure (Continental tire, P27560R17. Tires were so out of round that they couldn't be balanced. The consumer purchased a replacement tire from Continental and the tread was shaved about 18 inches to make it more round. The consumer fears separation may occur.
Continental tires refused to reimburse the consumer for purchase of new tires. Now a recall, but manufacturer refuses request for reimbursement because it was received too late....
Consumer states the vehicle vibrates, the problem started when the right rear tire lost approximately 50 square inches of rubber and the front tire developed a large bubble, since then the vehicle has been in the shop on several occasions, the dealer has tried to remedy the problem, but with no results, the dealer is now stating that the vibration is normal for this kind of vehicle.
I have experienced 2 blowouts on this set of tires. On inspection, the service rep (for the auto dealer, marshall bros.) found a third tire that was about to separate in much the same way. I just thought it was time to buy new tires. I went to my local Goodyear dealer to replace the old tires. He told me they were still in very good shape, I did not need new tires. He believed that the one that had blown out was defective. What concerns me most were the comments made by both the Lincoln service rep & the independent Goodyear dealer. Thay both stated that the Expedition, Navigator & Explorer are extremely rough on tires. The Lincoln service representative showed me an Expedition that he was changing out all the tires- it was a 2001 Expedition with less than 30,000 miles on the tires. This concerns me...in addition, marshall bros. Lincoln-Mercury would not honor the warranty on the tires. I was told I would have to deal with the manufacturer. The Continental mfr. Is very hard to locate. I'm still trying. I have possession of the most recent 2 failed tires @ home. The first blow-out was @ approximately 55mph when the car had 12,000 miles on it. Thank you. P.S. the owner of the vehicle is my father. He gave me the vehicle to drive this past December. He will verify or sign this report if needed.
I experience what I believe was a tread separation in the tire while traveling on I 15 in Arizona, on the way to las vegas. As the tire noise and vibration increased, I began to let off the gas, preparing to slow the vehicle down, when the tire blew out, and then coasted to a stop along the curved interstate highway. Upon inspection of the tire, it was noted that both sidewalls had separated from the tread, and the vehicle had run a short distance on the aluminum wheel. That Friday afternoon we called Continental's customer service number, but they were closed until Monday. The Ford dealer in grand junction advised us to see a linclondealer in las vegas. The desert Lincoln dealer 702-257-0687 (russ schoenbeck) said that we would have to talk to a Continental tire dealer because Lincoln did not warranty the tires on the 2000 Navigator, but did now warrant the tires on the 2001 Navigator. He said that he has seen three other 17 inch tire failures on the Navigator, one with massive tread speration that damaged the customers sheetmetal. The customer, a broker, convinced Continental to repair the sheet metal on his vehicle. I had the tire replaced at discount tire in las vegas 702-451-1453 and had to pay full price for a new tire because I would not let discount tire have the damaged tire, in case I had to prove the faulty tire caused the wheel to my vehicle. I have the tire in my possession. If you feel that you would like to inspect it, please get in touch with me propmtly. I did report the tire problem to Ford Motor Company1-800-521-4140 expressing my concerns that the tire is dangerous and should be recalled. She said that Ford does not warrant the tires. I said that the tire is not fit for use on the vehicle, and there is an issue with "fitness for purpose" when Ford sold me the vehicle with the tires installed (dot number: Ad9C448090 tiresize: P255/75R17)
Vehicle is pulling to the right and occasionally to the left, the front end of the vehicle experiences vibration, this could possibly be a suspension problem or a tire problem.
A D V E R T I S E M E N T S
- Washington, DC, USA