This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the owner of a 2000 Navigator. I bought it from a private owner about a year and a half ago. When go to change gears, the vehicle sometimes won't go into gear or if I put it in park, it sometimes won't go. Then I tried to use my emergency brake when parking, which is what I had to resort to due to the vehicle not staying in gear, it also would not work. I went to get my vehicle safety inspection and of course it did not pass. So that prompted my online research as to how to fix the problem. Then I came across the recall in formation for this vehicle and similar models and I see that some recalls were made, but not for my vehicle's year. I was wondering if my vehicle's year model should be included in some of the other recalls because I have the exact same problem but my vehicle is a 2000 and the recall was for a 1998 and so on. Thank you.
While driving vehicle's transmission "jumps and surges" erratically without warning. Consumer feels as if vehicle is going to stall. Problem has been occurring for about 1 year. Dealer has checked several times and unable to determine cause of problem.
When driving at speeds of about 20 mph transmission feels like it stays in high gear while decelerating forcing engine to stall. Dealer cannot remedy problem.
- Farmington, CT, USA
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Automatic transmission failed at approximately 62840 miles. Consumer states that since it was a factory sealed transmission that failed that it must be a factory defect.
While driving there was total brake failure due to a broken brake disc which may have caused a crash. Also, problem with transmission which caused vehicle to stall unexpectedly.
A D V E R T I S E M E N T S
- Chesapeake, VA, USA