This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On January 15, 1999 we had a snow storm in boston with an outside temp of 5 degrees. We were 4 people in Navigator traveling on highway at speeds of 25 - 35 mph and to my absolute dismay found out that the windshield kept freezing in my line of vision / full defrost & fan speed. Then all side windows iced up & we could not see outside @ all. I have submitted a letter to the pres. Of Ford's Lincoln Mercury division & have not heard from anyone. The dealer tried rectifying it.
- Peabody, MA, USA
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- Peabody, MA, USA