This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reported to Lincoln over a year ago about DEATH WOBBLE on this vehicle. Have taken to 3 dealerships to have checked out and have not found anything. BUT IT IS STILL HAPPENNING. Have suggested to have an engineer from the company to ride along. Not happening. The keep closing the case. September of last year we were driving through Richmond, Virginia on our way to Florida and, it went into the DEATH WOBBLE at 65mph. Shook so bad it snapped my front hitch system and could not tow the car and had to be trailer towed to a dealership. There are other reports out there on the web of other people having the same issue. Was told at one point it could be my equipment. After it broke my system last September and almost lost the car, my insurance company paid to have car repaired and installed a NEW Blue Ox system and it did it again. This time at slower speed and I was able to control. Told ALL DEALERSHIPS AND LINCOLN howitzer is happening and steering is not going back to zero after I make a turn or hit a bump. No reaction. One dealership told me I should not be towing that car, but the car is set up to be towed, according to owners manual. Repair documentation is with Lincoln and insurance company, with all reports. Have a date of September of last year because that was the big one, but started August of 2023, March of 2024, August of 2024 2 times. Each time reported to Lincoln and taken to shop. Could have been a serious accident if I didn't control the motorhome and car.
While driving the 2019 Lincoln Nautilus on a 4 lane highway with adaptive cruise control and lane centering on, the car all of a sudden turned into the next lane. It does this both to the right and the left. I was on the phone with both my mother and the Lincoln service manager on separate incidents when it occurred. Also, I took it on a test drive with the lead mechanic and it did the same thing to him to the right, right where our veterinarian office is located. Center line was still there. After they had the car for a few days, and a conversation with the general manager, they determined that it was working as designed, they checked other non-nautulis vehicles and found the same thing. They told me that it would not happen on an interstate. I was shocked. There is no difference between a 4 lane highway and an interstate. I am a retired navy operational test Pilot, and we would never allow this to be given to the fleet operators. I checked the operators manual on page 239. Here is what it says: The system may not correctly operate in any of the following conditions: ' your vehicle is not centered in the lane. ' the lane is too narrow or wide. ' the system does not detect at least one lane marking or when lanes merge or split. ' you switch the direction indicator on. ' limited steering torque input is applied. ' areas under construction or new infrastructure. ' when modifications to the steering system have been made. ' when using a spare tire. Note condition above: ' the system does not detect at least one lane marking or when lanes merge or split at the time of the incidents there were turn lanes on each side of the car with small openings to move into the turn lane. The center lane markings were always there.
- Lexington Park, MD, USA
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- Macungie, PA, USA