This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2016 Mkz hybrid does not come with a spare tire. This was not told to me when the car was purchased. The absence of a spare tire puts one in danger. This should be well documented at time of purchase. They provide a spray can of junk that is useless unless you have a pin in your tire. Any damage to the tire and you are stranded until you can get to a tire outlet that has the tire you need. It is a disgrace that on a luxury vehicle this absence puts you at risk. Can you imagine being stranded on open highway at 2 in the morning. If triple aaa comes you need to be put on a flatbed because they do not have a tire to change. This is a dangerous and serious matter that needs to be addressed by Lincoln motor company.
- Howard Beach, NY, USA
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- Howard Beach, NY, USA