This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Lincoln Mkz hybrid. The contact stated that the vehicle stalled several times while driving approximately 30 mph. The wrench icon and check engine indicator illuminated during the failure. The contact was able to move the vehicle onto the road shoulder. The vehicle was towed to island Lincoln Mercury (1850 East merritt island causeway, merritt island, fl, 32952, (321) 233-2636) where it was diagnosed that the transmission control module and power train control module failed. The dealer replaced the power train control, the transmission control module, and accelerator pedal; however, the failure recurred. The vehicle was towed back to the dealer, but the failure could not be duplicated. The vehicle was then towed to ron norris Ford (3000 cheney highway, titusville, fl, 32780, (321) 267-2112). The dealer performed a diagnostic test and stated that the ignition was started more than three times; therefore, they were unable to locate new failure codes. Ron norris Ford stated that they located the same failure codes as the island Lincoln dealer. Ron norris Ford test drove the vehicle and was unable to duplicate the failure. The manufacturer was contacted and proved case number: 17471751. The vehicle was not repaired. The failure mileage was 30,600.
- Cocoa, FL, USA
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- Cocoa, FL, USA