The contact owns a 2015 Lincoln Mkz hybrid. The contact stated that the vehicle stalled several times while driving approximately 30 mph. The wrench icon and check engine indicator illuminated during the failure. The contact was able to move the vehicle onto the road shoulder. The vehicle was towed to island Lincoln Mercury (1850 East merritt island causeway, merritt island, fl, 32952, (321) 233-2636) where it was diagnosed that the transmission control module and power train control module failed. The dealer replaced the power train control, the transmission control module, and accelerator pedal; however, the failure recurred. The vehicle was towed back to the dealer, but the failure could not be duplicated. The vehicle was then towed to ron norris Ford (3000 cheney highway, titusville, fl, 32780, (321) 267-2112). The dealer performed a diagnostic test and stated that the ignition was started more than three times; therefore, they were unable to locate new failure codes. Ron norris Ford stated that they located the same failure codes as the island Lincoln dealer. Ron norris Ford test drove the vehicle and was unable to duplicate the failure. The manufacturer was contacted and proved case number: 17471751. The vehicle was not repaired. The failure mileage was 30,600.

- Cocoa, FL, USA

Vehicle was parked in a parking space at a major store chain location almost level with a slight slope to the rear of the car. Car was in park upon starting engine, then pressed the reverse button, took foot off the brake, and the car drives forward instead of reverse. Then immediately stepped on the brake. Repressed and verified that the reverse button was lighted, the back up camera was appearing on the screen, and the R indicator near the speedometer was highlighted. Then removed foot from brake pedal and slowly pressed on the accelerator and once again the car moved forward and made a loud banging sound and the car jerked like it had struck something. Immediately stepped on the brake, put car into park and turned it off, got out to check front area to see if it had struck an object. No object had been struck, so it appears the loud banging sound and jerking motion may have been caused by the transmission" got back into the car restarted the engine, pressed the reverse button, this time the car moved backwards as it should. Drove straight home and let car sit until next day when I took car to the Lincoln dealership service dept who kept the car for 5 days and said they could not find anything wrong with the car. I am concerned this could be a major safety issue"

- Deltona, FL, USA