This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oem Michelin primacy tires and warranty process are a big problem. Getting ready to file tread wear claim on second set after claiming tread wear warranty on first set through my dealer. Only lasted 30K and were to go > 50K. Now same model tires are now worn to replacement and dealer says I need to purchase elsewhere for another tread wear claim. Reason is they were never paid by Michelin for first claim. Lincoln and Michelin deserve this complaint for the inconvenience and now second defect on tread wear life. Service dept at dealer have been great and understand why they cannot work another claim.
- Frisco, TX, USA
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- Frisco, TX, USA