3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Lincoln MKZ Hybrid steering problems

steering problem

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2013 Lincoln MKZ Hybrid Owner Comments

problem #3

Sep 012017

MKZ Hybrid

  • miles

A D V E R T I S E M E N T S

I have advancetrac service warning, hill assist and ABS disabled and the steering wheel being heavier than normal plus the transmission slipping while acceleration and braking. The problem usually happens at wet or cold weather. It started once a day but now at least 50 times a day. Many times that happens when I start the car and turning the steering wheel but it also keep happening during driving. I went to the Lincoln dealer at franklin, Tennessee and they kept the car for 3 days and after that they did nothing and took $140 for diagnosis!!!!!!!! they give me the car back and told we can't get the problem so keep driving and record your notes for the problem.

- Smyrna, TN, USA

problem #2

Sep 082017

MKZ Hybrid 4-cyl

  • 71,000 miles
Power steering assist control module causing vehicle to lose steering ability while in motion; producing high risk of accident. While turning vehicle steering gave out almost causing a accident luckily no other car was oncoming. Faulty design recalls on most Lincoln that year for same problem. The 2013 Mkz hybrid needs to be added to the recall. This should be a high priority before there is a fatality. Feel free to call me [xxx] or email at [xxx]. I'm am very concern and would like update on this issue. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kokomo, IN, USA

problem #1

Dec 012016

MKZ Hybrid

  • 32,500 miles
I purchased a used 2013 Lincoln Mkz hybrid on Nov 28 2016. On Dec 1 2016 I was driving on I 20 in birmingham al and the vehicle stalled on the freeway after I had engaged in a panic stop and veered the vehicle to the right. My vehicle froze in a position with the left rear of the vehicle in the traffic lane and the right front of the vehicle on the emergency lane. The vehicle was blocking traffic. It locked up in such a way that I could not get it unlocked. There were several error messages displaying to the effect of active headlamps fault transmission fault several others that I cannot recall. The vehicle was disabled in such a way that I could not do anything to get relief. With the vehicle blocking a lane of traffic I could not get it out of the way. Several volunteers came to my aid and offered to push it off the road but I could not put the vehicle in neutral. I could not restart the vehicle. I could not put it in park. I tried everything. I could not find a manual override. I called for a tow truck. A policeman showed up. At this point it had been 45 minutes. I got out of the car, spoke to the policeman, and then got back in the car. Then suddenly everything was normal. It started as though nothing happened. I ignored the event until it happened again in my apartment parking lot on 1/15/17. I took it into the shop at carmax. They noted several hybrid codes. They sent it to a local Ford dealership, town and country Ford in bessemer Alabama, and now 1 month later Ford has not been able to figure out the problem. Now I realize I should have reported this as a safety issue back in December since it stalled in traffic with no way to put the vehicle in neutral to safely move it out of the way. Of course this was a frightening experience

- Birmingham, AL, USA

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