This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving there is a large pop sound and then extreme static / "white noise" that comes through the speaker system even if the audio is turned off. It will periodically do this off and on and is extremely loud and distracting while driving. Also because it is so sporadic and the pop and static noise is never known when it is going to happen it has nearly caused accidents from being scared when it comes on suddenly. It does this while city driving or highway driving. I can not take a picture of a sound but I do have video and you can also youtube other peoples complaints about this issue. It began for me on July 24, 2018 and has continued to happen on a daily basis since then.
I have been informed that the entire steering assembly and the electronic steering must be replaced due to a failure of the steering motor sensor. This repair is estimated to cost $2100. Other 2012 Lincoln Mkz hybrids were recalled for this same fault, NHTSA id 15V340000, but my car does not seem to be covered. It seems to me that my car has the same problem and whatever correction or running change they made to the production line did not adequately fix the issue. I was driving the car when a warning light (yellow wrench) came on. I stopped the car, checked the manual and could find no reference to this warning light. It did not reappear when I restarted the car and never came back on.
- Carmel, CA, USA
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- Fresno, CA, USA