Early this summer the front passenger door open/lock mechanism broke. The door can not be locked. It can be opened from inside but with more force than usual. A few months later the very same problem occurred wth the driver side, front, mechanism. This seems to be a design flaw and not a coincidence.

- Bloomington, IN, USA

I purchased this car new in Jan 2011. Intermittently, the entire sound system stops working (radio, cd player, and navigation system). This means that if, the driver has engaged the navigation system relying on the voice instructions which suddenly do not work, he/she must then look at the small screen for upcoming turns and other information more frequently than when the voice instructions are working. It goes without saying that taking ones eyes off the road to examine the screen information is unsafe. The dealer (ed howard Lincoln in sarasota fl) has replaced the "audio control module" twice: In Nov 2014 and in Dec 2017. This last repair order mentions "computer tests for code, U1214".

- Venice, FL, USA

The passenger side door could not be opened from the inside. Only the outside door handle could open it successfully. The dealer has ordered parts for a repair. He indicated that there is no recall on this issue, although I recall a notification about door problems. Several years ago the left driver's side door had the same problem and required a dealer fix. This apparent defect in door design poses a potentially serious safety risk if an occupant needs to exit the vehicle in an emergency. It seems highly unlikely that both doors would malfunction (at different times) if there was not some inherent design defect. In both instances the inability to exit the vehicle via the usual inside door mechanism occurred when the vehicle was parked

- Westerly, RI, USA