This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a Lincoln Mkz hybrid (2011). I have what I consider a safety failure/hazard. The driver's side door lock/latch failed and I have been unable to open the door from the inside. I have to open the window and open the door by way of the outside handle. In an emergency, if the electrical system was inoperable, a driver would be trapped in the vehicle because the windows would not open and the seat could not move back, thus, potentially trapping a driver.
- Westerly, RI, USA
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- Westerly, RI, USA