This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failed Components: Sunroof Drains become clogged and overflow into trunk well, causing electrical shortage, mold/mildew, and water damage along headliner and side airbags. Safety Risk: Electrical shortage causes fire risk, and mold mildew build up in car for asthmatic makes it damaging for air intake myself and others inside vehicle. Side airbags at risk as over flooding runs down pillars along side wiring. Reproduced: This has occurred twice, in my 2013 & 2017 Lincoln MKZ. No documentation is listed in either manual for maintenance around drains or possible flooding risk. Symptoms: Shorted electrical components for audio systems, check engine light, putrid foul odor lingering in vehicle, soaked rear carpet in trunk (closest to back seat) headliner show signs of water damage near curtain airbags. Notice to Auto Manufacturer: I alerted Ford Motor Company the first time in my 2013 MKZ on several different occasions, after the vehicle was in repair 3x over $5k in damages, due to faulty connection of drains. 2017 MKZ, as of January 2023 has a flooded trunk, malfunctioning electrical systems, mold/mildew build up, with estimated repairs of $5k+. Advised that nowhere in the maintenance section is this listed considering the magnitude of damage this can result in from poor care and design.
After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.
Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.
I went to start my vehicle no power at all.. weird nothing ever happened like that before. So I get aaa to give me a boost. I get to my destination. Go to get back in my car and leave. Car dead no power at all. Get towed to the dealer. Battery check was good. They couldn't find out the problem. Then the car would get jump started but wouldn't turn off when you press the button only the auxiliary things would power off. The dealer is telling me it's water damage but how? it's garage kept..
2017 Lincoln Mkz. Consumer writes in regards to computer touch screen malfunction, headlights control switch problems. The consumer stated within the first month of purchasing the vehicle the touch screen would shut down and reboot itself while driving. The switch that controls the headlights was also faulty. Updated 07/10/2017
A D V E R T I S E M E N T S
- Pittsburgh, CA, USA