This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Lincoln MKZ. The contact stated that the Navigation System was providing inaccurate information. The contact stated that the Navigation System became inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the gas cap was loose. The vehicle was taken to the dealer, where it was diagnosed that the Navigation System needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available.
- Ottawa, IL, USA
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- Ottawa, IL, USA