While driving a complete loss of brake incident occurred. The brake pedal got still, and the car would not stop. Luckily, we were close to home and was able to slow down enough to turn around and get home slowly. Upon investigation it was found the coupler (Part that connects camshaft to brake pump) failed causing the brake pump to not work. This situation is extremely dangerous as we had no prior warning to failure. Even the complete loss of brakes did not have any indicator lights during the incident. Considering the operation of the coupler, how could something so small and so important be weak enough to snap internally, causing a complete loss of brakes with no warning.

- Parish, NY, USA

The contact owns a 2016 Lincoln MKZ. The contact stated while driving 45 mph, another vehicle intercepted his lane from the left, and when depressing the brake pedal, the vehicle independently shifted to the right causing the vehicle to hit a curb and damaging the front passenger side tire. No air bags deployed. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number:?23V162000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

- Madison Heights, MI, USA

I had gotten off the highway to pick up a package. When I started to pull out of the driveway my brake pedal went all the way to the floor. Thankfully I was only going a couple miles an hour and there was enough braking that I was able to stop. I had gotten the recall notice a week prior and the letter said that there would be additional notification when parts were available. I was incredibly lucky!!

- Georgetown, TX, USA

2016 Lincoln Mkz. Consumer writes seeking reimbursement for repairs made related to NHTSA safety recall 23V-162.

- Little Rock, AR, USA

Sunday, Sept 11, 2022, 2:55 pm. Was stopped at light at 16/Mound in Warren, MI. My car lurched forward while I had my foot firmly on Brake, the brakes had failed, but no warning lamps were activated till after the crash. I bumped the vehicle in front of me, an older model Jeep. No one was injured. My hood was pushed in, front bumper and lighted were damaged. Little damage to back bumper of Jeep. Warren Police came and issued an Incident Report. I DID NOT receive a traffic ticket Insurance damage to my car was $7,000 I had received a Notice from Lincoln(attached) in early Sept, 2022 (Customer Satisfaction Program 22N02) warning that "brake fluid may leak from one or both front brake flexible hoses." I had noticed some drops of either oil or brake fluid and was going to schedule an appointment with Lincoln, but the crash happened. Since the vehicle is currently in the collision shop, the brake lines have not yet been examined. The Police officer did see the warning light THAT WENT ON AFTER THE CRASH and said he would note it in his report.

- Saint Clair Shores, MI, USA

While driving, my passenger front brake line bursted. This is not normal and should not have happened. I had my kids in the car. I was able to coast into a parking lot to get off the road. There was no road hazards either at the time of the incident. There is no know cause to me as to why this happened. There is a known recall for this happening but not tied to my specific vin.

- Mesa, AZ, USA

The brake light switch assembly failed. The car's brake light will not go off. Other drivers do not know if you are braking. The dealer can not fix it until next week, meanwhile, it is dangerous to drive. This brake switch assembly is under recall for 2014 MKZ and 2015 MKZ. It looks to be the same assembly on the 2016 MKZ. There was no warning. The brake lights come on while parked in the driveway and won't go off.

- Port Neches, TX, USA

A vehicle stopped suddenly in front of me because a car did the same in front of them. I braked suddenly but it felt like my vehicle was being pushed from behind, my steering wheel air bags deployed so did the sides. The air bags deployed before the impact blinding me as I rear ended the car in front. I suffered burns, bruises, neck injuries and lower back pain. I was driving no more than 25-30 miles per hour. My car was a total lost and I had owned it for less than a year.

- Greenacres, FL, USA

The contact owns a 2016 Lincoln Mkz. While pulling into a parking space at an unknown speed with the brake pedal depressed to the floor, the vehicle failed to respond. The contact crashed the vehicle into a pole. The contact mentioned that the vehicle was equipped with motion sensors to stop the vehicle when an object was near, but they failed to operate. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was towed to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.

- Sun Valley, NV, USA