NHTSA — Suspension Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Lincoln MKZ suspension problems

suspension problem

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2015 Lincoln MKZ Owner Comments

problem #3

Jul 242023

MKZ

  • miles

A D V E R T I S E M E N T S

I have previously filed complaint on this vehicle with no satisfaction. I have a Lincoln 2015 MKZ. This vehicle has a low front end clearance which I believe to be a serious safety concern. The front bumper is only 7 1/2 inches off the ground. Most cars are at least 9 plus inches off the ground. This car can not traverse any type of graded driveway or access road. The front bumper constantly hits the ground which inevitably can and has caused damage to the vehicle. I.E. damage to wheels, radiator, lights, engine not to mention the bumper itself. I have contacted Lincoln and they are indifferent to my complaint. This should have been rectified years ago but was ignored by Lincoln. The company probably should have provided all owners of record of a Lincoln MKZ with a factory authorized lift kit which could have raised the bumper at least 1 1/2 inches. I have contacted Lincoln several times but they ignore my complaints. I believe there should be a recall to rectify this problem. This is certainly a potentially dangerous situation. Your assistance is greatly appreciated.

- Philadelphia, PA, USA

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problem #2

Feb 032022

MKZ

  • miles
Right rear shock assembly failed. Car has less than 45,000 miles. Ford claims they are not shipping this part.poor build quality. Afraid to drive the car very far. Poor response from Ford

- Macon, GA, USA

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problem #1

Jun 062017

MKZ

  • 28,000 miles
The contact owns a 2015 Lincoln Mkz. While driving approximately 5 mph making a turn, the vehicle hesitated and the driver heard a popping noise. The contact lost control of the steering and crashed into a curb. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The vehicle was damaged and towed to a dealer (dana Ford Lincoln, staten island, New York, 718-983-8700) where it was diagnosed that the A-frame was fractured and needed to be replaced. The technician also recommended a wheel alignment. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 28,000. Parts distribution disconnect.

- Staten Island, NY, USA

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