This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received an "important safety recall" letter, called the dealer to setup an appt, and learned that the parts are not available. I then call Ford Corp, and they could not give me an estimate of when the parts will be available. Ford Corp told me that if I had the current problems with steering, then they might be able to accelerate the parts. I am not having current problems, but this is ridiculous since the car is being recalled to avoid the problems....safety recall notice 15S14 NHTSA recall 15V-250..updated 11/12/15 the consumer stated the issue was resolved. Updated 12/15/15.
- Chelmsford, MA, USA
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- Chelmsford, MA, USA