This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left side bolster of driver seat easily breaks. Cannont find a non- broken one at any salvage yard. And no local Ford and Lincoln dealer wants to fix it because in the event of having to replace the seat in order to fix the seat. They would have to order dozens of small parts. Even a local body shop refused to fix it because they couldn't find me a used one without that bolster broken. In my case I was leaning back to get something out of the back seat and it broke. I do this all the time in other cars and never have this trouble. I only weigh 150lbs. I believe that this is a saftey issue and would like to know why this happens only to the left bolster. The seat will look normal untill you move the bolster back and forth.
I purchased a used 2013 Lincoln Mkz. As of October 11,2014. It has been to the dealership a total of 11 times due to the following problems... key fab, recall 14S21 senor air bag, recall 15S16, recall 15S14 replace power steering bolts, replace air conditioner in the car, key fab, redo recall for door latches, phone & radio device, driver front seat moved up & down & back & forth on it's own. Car was putting itself in park. Recall 15S16, center read check lights, headlights are now not coming on and I just picked up today. So now a new problem. I want Lincoln motor company to repurchase this auto back. I feel very unsafe with driving this car. My family & I value my life. All of these problems started 9 months after I purchased. October 20, 2017. This is quite concerning. That I'm afraid to drive this auto
I have only owned this car for 32 months. And yet it has been in for service approx. 9 times from recalls notice that I have received notices on 14S21,15S16,15S14key fab problems 2 times, air conditioner, side mirror was broken, the has put inself into park when the seat belt is taken off. Driver seat started moving by itself from forward to backwards & up and down. Vehicle control panel has been replaced twice. Start & stop button has been replaced.
- Bridgeville, DE, USA
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- Lawrence, KS, USA