The middle rear seat belt became stuck around my child and could not be removed. It progressively became tighter and tighter as we tried to unbuckle it. Ultimately the seatbelt needed to be cut off

- Teaneck, NJ, USA

Aug 2, my husband & I were approaching a 4-way light near our neighborhood. We were slowing down to turn right at the intersection. As we began the turn, the tires locked & our car slide left across lanes that resulted in a crash. Both airbags deployed. I was thrown into the windshield, despite my seat-belt, busting it. Then, my airbag deployed. It was like my husband had no control of the vehicle. Both airbags deployed. Tires were still locked when tow-truck arrived. Other car involved did not have this issue. We do not have a hybrid, but wonder if the steering recall that started with 2012 Mkz hybrids & others could involve additional models like ours (recall 15V340000). What we experienced was not normal.

- Spartanburg, SC, USA