This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (sunnyvale Ford in sunnyvale, ca, 408-522-0200) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (advantage Ford Lincoln, 1031 central ave, duarte, ca 91010) and was informed that the remedy was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. We were notified in 2016 that our vehicle is on the takata airbag recall list. Upon contacting our Lincoln dealer we were told the airbag would be replaced in early 2017. We have not heard back since. It is now November 2, 2017.
Takata recall - called dealer (robinson brothers Lincoln baton rouge, Louisiana) and they told me they did not have the parts at this time and that I should wait for another letter.
- Baton Rouge, LA, USA
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Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mitchell Lincoln (1222 rucker blvd, enterprise, al 36330, (334) 347-9201) confirmed that the remedy was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called downs Ford, Inc. At (732) 349-2240 (360 hwy 37 East, toms river, NJ 08753) and was informed that parts were not available for the recall remedy. The contact also called all american Ford point pleasant at (732) 719-6100 (3306 bridge ave, point pleasant, NJ 08742) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
Takata recall, I received notification in July 2016 of recall and there has not been a resolution as yet. So I continue to drive with airbags that could detrimentally harm me or kill me but yet there has been no effort to resolve this issue.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to germain Lincoln (13303 tamiami trail N, naples, fl 34110) and was informed that parts were not available and they would call the contact once parts arrived. The manufacturer was made aware of the issue and stated that they did not know when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2011 Lincoln Mkz. The contact stated that while driving about 10 mph, the vehicle accelerated out of control and crashed into a house. There was no warning indicator. Only the driver's side air bag deployed. A police report was filed. The driver sustained injuries that required medical attention. The vehicle was totaled and towed away. The dealer was contacted at: Holman Ford/Lincoln/Mercury, route 38 West, maple shade, NJ, where it was stated that the failure was not a known issue. The manufacturer was not made aware of the failure. The failure mileage was 37,000. Updated 10/17/17
Takata recall the contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The sam galloway Ford Lincoln dealer (located at 1800 boy scout dr, fort myers, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/25/17 updated 10/26/2017
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (oc welch Lincoln, 4920 independence blvd, hardeeville, SC 29927, (843) 288-0100) stated that there was no information available regarding parts delivery. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received a recall notification for the air bags. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gateway Ford (190 sykes mountain ave, white river junction, vt, (802) 295-3124) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts would be available. The contact was transferred to the NHTSA hotline. The NHTSA campaign number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer did not know when the parts would arrive. The VIN was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The park city Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall Lincoln has no fix available. I asked for loaner/alternate car use reimbursement in accordance with my warranty ($35 /day car is unusable since July-22-2016 letter. Lincoln refused any accomodation whatsoever.
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