This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Lincoln Mkz. While driving various speeds, a strong chemical odor emitted from the exhaust into the vehicle. The vehicle was taken to the dealer (richmond Ford Lincoln located at 4600 w broad St, richmond, va 23230; (804) 358-5521), but the cause of the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-521-4140 and stated that they would get back to the contact; however, he never heard from them since December. The approximate failure mileage was 64,358.
- Richmond, VA, USA
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- Richmond, VA, USA