This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door hatch is broken, , it is hard to shut and latch the door. The door although shut and latched has come open while the vehicle has being driven. This has occured several times. It is unsafe to drive this car.
When pulling out of driveway the front passenger door opened. Wasn't able to latch the door. I had to put a bungee cord to keep door from opening. The car isn't safe to drive. The vehicle will be towed to get repaired.
The contact owns a 2011 Lincoln Mkz. While the driver was attempting to open the front driver's door, there were flames on the door panel. The driver extinguished the fire. The vehicle was not taken to a dealer or repaired. A fire report was not filed and there were no injuries. The manufacturer was not notified. The approximate failure mileage was 84,000.
My wife got to the mall and tried to get out of the car and the door would not unlatch. She called me frantic asking what to do. She did not dare ask a stranger, so I told her to wait and I would be right there. She was very upset by the time I got there.-20 min. The door opened normally from the outside. Later I took the door apart and found that a plastic part of the handle that transfers motion to the door latch had broken. This seems like a poor design and/ or a poor choice of material. In a different circumstance or location this could have been a life threatening event. I believe the design or material should be changed before someone is injured or worse killed.
The latch on my driver's side door slipped. The door won't open from the inside & gets stuck open. There is an active recall of the same nature on other years, same make & model: Ford recall 15S16. Issue occurred when I was trying to open door.
- Virginia Beach, VA, USA
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The front drivers door will no longer open from the inside. This started on September 30, 2016 while I was on a road trip. I thought maybe it was a fuse or electrical problem. I started rolling the window down to open the door from the outside. We went to the Ford dealership and was told the part was back ordered by more than 700 parts. If we hold two parts of the handle at the same time we can get the door open. I have carpal tunnel and that is sometimes difficult. When I asked about a recall I was told not yet but the problem has been corrected in later models. If it is ever recalled we will get our repair money back. It has been several weeks and we are still waiting for the part. If I am in an accident or need to get out of the car in a hurry this is definitely a safety hazard. What if I lose power and cannot get the window down. I can not valet park. I was told and well as saw it on the internet that this is a widespread problem with the Mkzs and Ford Fusion. This is a safety hazard.
Just over 5 yr warranty and only 39K miles of 50K warranty, when parked, driver's door locking system stopped working preventing driver from opening door to exit without rolling down window with extreme difficulty and/or inability in pulling outside door handle. To exit in nml case or in case of collision. Lincoln svc rep states it is a normal occurrence and will cost $480 plus to repair because it is just outside of the 5 year.warranty.
Date: May 16th 2015 road runner auto sales, Inc address of business : 24560 eureka rd, taylor, mi 48180 phone : 734-947-4667 salesman known by taz(motaz) I am providing you with a written complaint and explanation of business/vehicle sale and purchase.a lemon auto. The vehicle was advertised online from road runner auto sales and a listing price for $11,595 it was sold to me for 12,999 plus taxes totaling $14,000 I put a down payment of $4000 and I am financing the rest for the remaining balance owed. Then on advertisement states what the vehicle came with and specs along with VIN number : for example premium sound radio/audio system so was a false advertisement. Because the radio and speakers do not work.which was stated at the time of purchase would be fixed or he would take the fees off the vehicle sale/purchase.which was never done. Road runner auto sales has another location where I was sent to get radio fixed and a air intake housing unit to be installed. The air intake housing unit was completely missing from engine as I have a diagram for you attached with other receipts of repairs and estimates of this lemon auto. Taz sent me to the wayne, Michigan road runner auto sales where this work was performed.
A D V E R T I S E M E N T S
- Lexington, KY, USA