At 44K mils, passenger seat switch & motor w/track malfunctioned for seat seldom used. Rpr cost reduced to $1145 due to inadequate diagnosis & 10 day wait for return of wrong parts and dealer sublets, prior electrical failure of driver door latch & locking mechanism at 39K miles both occurrences after 5 year warranty but substantialy prior to 50K mile warranty. Caruso Lincoln dealer was able to get warranty repair done on door problem. I did not even attempt warranty repair on seat problem preferring to pay and pay off vehicle asap and rid myself of it.

- Long Beach, CA, USA

The 2011 Mkz front seats have a hard block I think is the box for the seat controls that if you sit in it for more than a few minutes starts hurting the back of your legs. It actually takes your attention away because it is so un comfortable you are always adjusting the way you are sitting. I took it in for service and the service tech felt it and told me that he thought something was wrong too. He called me the next day and told me that the seat was the standard and that is the way they were made there wasn't anything they could do. When I went back to the dealer to pick up my Mkz I went into the show room to feel the seats in the new Mkzs and they are all the same. I filed a complaint with customer service, they said the seat was standard but if they get enough complaints they might do something. This is the most uncomfortable seat I have ever had, taking a long trip is not pleasant.

- Chesterfield, MI, USA