This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Lincoln Mkz. The contact stated that the vehicle could be shifted from park into drive without depressing the brake pedal. Additionally, on occasions the vehicle shifted out of park into drive independently and rolled away. The contact stated that after starting the vehicle and attempting to shift the vehicle into drive, the shifter nob bracket detached from the vehicle. The contact contacted carson Dodge Chrysler Jeep Ram (3059 S carson St, carson city, nv 89701; (775) 883-2020) and was informed there was no recall on the VIN. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
Backed crookedly into parking slot in public parking lot. Tried to straighten car in slot by slowly moving forward. Car on its own lurched ahead at high rate of speed; brakes had little effect and I struck a parked car. Somehow shifted into reverse and car on its own gained ferocious speed traveling backwards. This forward, then backward pattern continued on its own while I struggled to control the steering wheel. In reverse, car continued gaining speed beyond my control, wheeling about the parking lot and striking 3 or 4 additional autos. During all this time the car shot mostly backward at increasingly faster speeds in wide arcs, in pinball fashion. Eventually the repeated hammering by my car against other parked vehicles slowed my car enough that I could brake finally, and turned off the engine. Altogether my auto had struck and seriously damaged 6 other vehicles. Accelerator seemed stuck during the event, and brakes had no effect until car's speed was sufficiently slowed--before operating. Damage to my auto, particularly the entire front end--grill and front fenders--was extensive.
- Portage, MI, USA
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- Bishop, CA, USA