This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My MKZ suddenly cut off without warning lamps or messages at highway speed. There was a very quick shudder and all power lost. After pulling onto the road shoulder and waiting a few minutes, it restarted and drove normally. I stopped about 15 minutes later and switched it off. When returning to the vehicle, it would not start. I had it towed to a garage where it has been for 6 weeks. They have been unable to identify the problem and get it restarted. Online reports by others indicate this occurred with other Lincoln products over a span of a few years with no assistance from Lincoln/Ford to identify the problem. This is a HUGE safety issue, as well an immediate personal inconvenience.
Unintentional acceleration incident report 2009 Lincoln Mkz, VIN: [xxx] the car was purchased by its present owner in June 2012 after it came off lease with 26334 miles. Since that time, the vehicle has been well maintained by Lincoln automotive dealerships and now has 85447 miles on it. It has had four (4) incidents of unintended acceleration. See attached pdf file (Mkz joint report [xxx]) for details information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving through an intersection the engine stopped running. My mechanic diagnosed the vehicle as it needing a new cooling fan. The odd part was my engine light never came on, the cool/hot display on the instrument panel never showed it was overheating. I'm currently waiting for the part to arrive to the mechanics shop. The incident happened at night in the middle of an intersection. This could have resulted in a major injury at best, death at worst.
When making a right hand turn steering was lost and the engine shut off. The car went into the opposing lane but thankfully there were no cars at the light. After starting the engine again, the steering was working again. Took car into Lincoln dealership and they could not find anything wrong with the steering but said the throttle body was bad and there was an issue communicating with the PCM. The throttle body and PCM were both replaced. We have not had it occur again.
- New Market, MD, USA
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- Pinehurst, NC, USA