This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought vehicle from owner 02/2023. Check brake system light came on a few months after, breaks started to skip and making a sound. Took it in to Ford dealership and they showed 2 recalls but never said it would be fixed.
The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife-??s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 I've been waiting to complete the first recall for my car for over two years and during that time a second recall for the airbag has come out. I am afraid to drive my car and put others in danger and I'm afraid to sell my car because I could be knowingly putting other people at risk of injury or death and I can't do that knowingly.
- Pullman, WA, USA
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The contact owns a 2008 Lincoln MKZ. The contact received a recall notification for NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was notified of the issue. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, or while the vehicle was idle, while the contact attempted to stop the vehicle, the brake pedal extended to the floorboard before the vehicle came to a stop. The contact had the brakes replaced outside of the recall, along with the brake fluid however, the failure persisted. The approximate failure mileage was 70,000. Vin tool confirms parts not available.
The contact owns a 2008 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the parts to do the recall repairs were unavailable. Capitol Ford (919 capitol expressway auto mall, san jose, ca 95136, (408) 265-6000) was contacted and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the brakes had become spongey. The approximate failure mileage was 49,600. VIN tool confirms parts not available.
I've been getting airbag warnings from Ford via mail for over a year. I made an appt at the Ford svc dept in carson city nv over a year ago. I've made follow up calls but they don't have the right part & cannot / will not repair my car. All I get is paper in the mail & promises.
The contact owns a 2008 Lincoln Mkz. The contact stated that the brake, the driver seat belt and air bags failed. The contact experienced an intended acceleration. The contact stated that while driving at 50 mph, while depressing the brake pedal, the vehicle failed to stop and the emergency brake also failed to stop the vehicle. As a result the contact crashed into an embankment. The air bag failed to deploy. The contact sustained back and head injuries that was encounter with the steering wheel and windshield. The front passenger sustained lower back injuries both required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.
Notified of airbag safety recall NHTSA 19V-001, safety recall notice 19S01 yet, I have attempted many times to make an appointment with planet Lincoln/planet Ford in humble and woodlands, tx. When they discover I need a loaner no appointment is ever made. They promise to call back when a loaner is available and never do. Ford and Lincoln send me notification regularly that this needs to me taken care of. I have related the same to them. I suppose they think they won't be held responsible if something happens to my airbags, but they will. I have names, dates, and conversations documented.
The contact owns a 2008 Lincoln Mkz. While driving 35 mph, the driver's side air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 16V384000 (air bags) in 2017. The failure mileage and VIN were unknown.
I am having a really hard time getting this air bag replaced with a local dealership the only dealership in radius. Mtn view Lincoln Ford chattanooga, tn. This is the only vehicle I drive and I advised them I would need a loaner while this repair is being done. The first time I called with a cs representative on the phone they advised me they didn't have a part but could order it. I asked about a loaner the rep told me only the service manager can approve that and I was sent to his desk where I left a message. I didn't receive a call back. (there is a google review regarding my experience). After receiving yet another recall notice last week I dreadfully attempted to schedule an appointment to get this fixed. Which was today at 7:45, last week I expressed again the need for a loaner the guy who answered the phone advised me they had 40 loaners out but he can see what he can do. Today I arrived waited 20 mins and todd comes to my vehicle I advised them what I was there for and he stated there are no loaners but he will give me a call and update me. No one has called me.
Takara recall I received a letter from Lincoln 3 years ago and nothing has been done, the value of the vehicle has decreased and I cannot sell it. They should buy back the car at the value of it 3 years ago.
Takata recall, the airbag light on the passenger side suddenly illuminated without anything triggering it while I was driving to work. It shows that the passenger airbag is off due to having some kind of weight on the seat. But there is nothing on the seat at all when the light illuminated. It is still on and stayed on. I read about the recall for the takata airbags and I read the the airbag can explode during a crash and that defeats the purpose of having an airbag. It's supposed to save lives and not take them away. I would like to get this fixed and resolved before winter comes in full effect and to avoid additional problems if an accident do occur.
Takata recall.previous report number 11048667. Received more rc notices since original complaint. Also received notice of part (s) availability. Called dealer July 2018 for appointment and have not heard back from them since.
A D V E R T I S E M E N T S
- Fayetteville, NC, USA