This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have received multiple notices about NHTSA recall 16V-384 on VIN# (xxxxx) first notice contacted marshall Ford service, call never returned. 2 nd notice contacted pegues hurst Ford longview, tx. Parts were not available. 3rd notice contacted pegues hurst parts dept to see if parts were available. Was told I needed to make an appointment and bring the car in so parts could be ordered, 2-3 days. Asked about a rental car was put on hold then disconnected. Does Ford take this recall seriously? parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (pioneer Ford sales, 1035 us-151 bus, platteville, wi 53818, (608) 348-2409) and was informed that the recall parts were on backorder. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Ford of anchorage (1950 gambell St, anchorage, ak 99501) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (chatom motor company Inc, 16835 jordan St, chatom, al 36518, (888)-913-6031) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule a recall repair appointment. The dealer (D-patrick Ford Lincoln, 1100 E walnut St, evansville, in 47714, (812) 428-7800) confirmed that the part was not available and indicated that there was a waiting list of 80 vehicles that were waiting for the part. The manufacturer was contacted to address part availability and a loaner vehicle option. The contact had not experienced a failure. Parts distribution disconnect.
- Henderson, KY, USA
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Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (santa monica Ford Lincoln, 1230 santa monica blvd, santa monica, ca 90404, (310) 451-1588) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Car was taken off road and given rental car due to airbag recall. After talking with king colonial Ford and Lincoln company they only replace one airbag and are putting it back on road refusing to cover rental any longer. Very concerned about danger of driving with still having a defective air bag on drivers side. Why is it safe to have same bag that was just removed from passenger side still on driver side ?
Air bag recall.the front passenger takata airbag's inflators contain an explosive chemical that can cause the airbags to rupture, especially in warm, humid climates. Repair pending availability of part. Taking an incredible amount of time for replacement.
We've contacted the dealer multiple times, we no sucess. Lincoln has authorized a rental car to be furnished by our dealer. After several phone calls to 2 differnt Ford dealers in our area - we have had no sucess - we're driving a time bomb! what do we do ow" we have not had an accident - but if we did happen to have one what is our recorse with Ford Lincoln?"
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Purvis Ford Lincoln, Inc. (3660 jefferson davis hwy, fredericksburg, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I received notification last year staying my vehicle was impacted by the takata airbag recall and that the passenger airbag in slayer needed to be replaced immediately as it would cause bodily injury and or death in the event of an accident or the airbags becoming activated or deployed shortly after I went to the NHTSA and Ford Motor Company and Lincoln motor company website to gather further information to receive in schedule a replacement or repair to correct this dangerous problem however Lincoln the maker of my vehicle suddenly did not acknowledge my vehicle being impacted by this recall today June 5th 2018 I am now receiving an important safety recall notice regarding the passenger airbag inflator and that it again can cause injury or death in the event of the airbag being deployed I am not a investigator however if there is been an issue with the airbag I don't see how there would suddenly not be an issue with the airbag in other words why was I unable to obtain to repair or information let alone acknowledgement from the dealership or forward slash Lincoln motor company when they previously advised me that my vehicle was impacted by the takata airbag recall however I find it extremely odd that there was a period of time where there was suddenly no issue with my car and that it was suddenly no longer impacted by the recall when it is now June 2018 then I am receiving an urgent safety recall notice from the Lincoln motor company which clearly outlines the severity of this issue as the Lincoln motor company is offering to provide me with a rental vehicle that only covers $45 per day does not include fuel or insurance and that the parts to repair my vehicle so that it is safe to operate again has no eta or estimated time of repair due to absolutely no time frame or even a general time frame as to when the parts will become available so with that being
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated corroded at weld causing both tires to deflate. We were told that Lincoln and Cadillac that were spot welded inside the wheel would deflate after weld corroded enough. Spark plugs not firing in correct order. Updated 10/15/18
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) in June of 2017. The manufacturer was called and informed the contact that air bag parts would not be available for another year to complete the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to bob thomas Ford West (5321 Illinois rd, ft wayne, in 46804, 260-436-3673) where the contact was again informed that the parts were still not available and would not be available for another year to complete the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted regarding part availability. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall..... I own a 2007 Lincoln Mkz. I have been waiting since July 2016 for a replacement of the takata airbag. I got a second notice a year later 2017 telling me I need the airbag to be replaced but sorry Lincoln does not have it again. So now im going to 3 years that I have been unable to use my car. I have 3 grandchildren that I have full custody of. I cannot use my car because of the severity of possible death or disfigurement due to the faulty takata airbag. I was told not to use the car in which I have not...I bought this car in May 2015. From a Florida Ford dealer, I feel the car was misrepresented to me, as the takata dangers were not disclosed to me, and I feel the car should never have been sold without first having the airbag replaced. I think that two and a half years is quite excessive to replace an airbag that carries so much danger and liability on the manufacturer and the dealer side. I intend to retain counsel to help resolve the situation. Thank you
"takata recall" my vehicle has had a airbag recall almost 2 years ago. There has been no fix yet. I have contacted to local dealer. The dealer states there is a waiting list. Fords solution to the problem is have no in the front passenger seat. This is a joke, there is more than one person in our household and the car is needed for moving us around. I need a replacement car.who can help me?
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact stated that the air bag warning indicator illuminated, which was a safety concern. Additionally, the passenger side frontal air bag was protruding through the dashboard. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (cannon Ford of blytheville, 305 N service rd, blytheville, ar 72315, (870) 763-4453) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The failure mileage was 190,000. VIN tool confirms parts not available.
Takata recall. Over 2 years ago Ford Motor Co issued a recall for my vehicle for the passenger side air bags. Ford is doing nothing for me and is ignoring my requests for help. They actually sent me a letter that instructed me to not use the front passenger seat in my car. How ridiculous is that?
Takata recall. We were informed in March of 2017 that an appointment would be scheduled to replace parts on car. We have not heard anything since. What are we supposed to do?
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- Marshall, TX, USA