This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.
We was going on hwy and the car went to hot and we pulled over stopped and the car stalled.. come to find out it is the water pump we had no sign when we checked the engine and the water have mixed with the oil cause water pump is in the engine and it was no way of us knowing so that should be a recall on you all part..its no way you can tell except the mixture of oil and water..I need answers.
Car will not start because of electrical computer and when it does start the car stalls when out on the road or highway putting my family or myself at risk of injury or death. I called Lincoln hotline and they refused to pay for the repair after it had already been to a dealership for diagnostic they couldn't figure out what was wrong and said it was fine then went to pick car up and it wouldn't start. When home to get spare key still same problem. I live in the country and all Ford dealerships are far away from me so not convenient to keep running back and forth for a repair they (Ford Motor Company should have taken care of. Let's be clear they know there is a problem and refuse to fix it. Talked to 2 people @ 1 800-241-3673 and the flat out told me they will not pay for the repair. I've had the car stall in an interesection and on the highway several times. Sometimes I have to turn the key switch 30 40 50 60 times or more to get it to start. The tsb from Ford Motor Co. Says that when changing the battery in the 2007 Lincoln Mkz it will cause a problem with the ECM the brain causing the problems I described. I even told them about stalling on the highway and they still refuse to pay for the repair. They did fix my air bad out of warranty but won't fix this. I find this unacceptable and refuse to pay for it out of my own pocket. Can you help please affected cars would be 2007 Lincoln Mkz. Mercury Milan and Ford Fusion. I'm sure it not an isolated problem. The problem started last year 2018 I don't remember the exact date I will put in the date box below the date Ford Motor Company/ Lincoln refused to do repair free of charge
Approximately 1 month ago (in may, 2014), while in the parked position and in a parking space, no foot on brake or accelerator, my 2007 Lincoln Mkz (61,000 miles) engine suddenly revved up and began to thrust forward. I immediately hit my brake hard, which stopped the car prior to hitting the curb or other obstacles; however, had it not been for my quick reflex, I shudder to think what might have happened! there was a curb, a trash can, and a building directly in front of me, and had I not been able to stop the car, there's no doubt I would have plowed straight thru all! I researched the problem online, but found no recalls except on floor mats that get stuck. I don't have the factory installed floor mats in my car and doubt that this is my problem. I did find a few similar complaints about the racing, surging, accelerating engine issues occurring with this make & model. I printed out these complaints and took to my local Ford dealership. They researched it as well and found no recalls and of course they offered to check out the car, inquiring about my extended warranty, if any. I've since had a few incidences of minor unprovoked engine racing while driving that didn't appear to be too critical; however, I have this situation on my mind while driving and the thoughts are unsettling! I don't know what to do at this point as I don't have money for expensive repairs! are there any updates about recalls, etc. Concerning this situation as my life as well as the lives of others are on the line! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Lincoln Mkz. The contact stated that the engine failed to operate once the ignition was started. The vehicle was towed to an authorized dealer where the battery was replaced. The failure recurred three times with the replacement of the battery each time. In addition, the front driver's side inferior power door lock failed to unlock. The contact had to exit the vehicle from the front passenger's side door. The manufacturer was not notified of the defect. The failure mileage was unavailable. Updated 08/06/13
A D V E R T I S E M E N T S
- Winter Haven, FL, USA