This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lincoln MKZ. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed, and the vehicle pulled to the left. There was a significant stopping distance delay. The brake warning light was illuminated. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic on several occasions, and unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the dealer refused to flush the braking system with DOT 4 fluid as per the recall remedy since there was no failure with the braking system. The dealer would only install a new brake fluid reservoir cap. The manufacturer was made aware of the issue and confirmed that since there was no failure with the braking system, the dealer would only install a new brake fluid reservoir cap. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln MKZ. The contact had initially received a recall notice for NHTSA CAMPAIGN NUMBER: 19V904000 (Service Brakes, Hydraulic) however, the part was unavailable. The contact also stated that while driving at various speeds, the brakes would intermittently fail to operate as needed and would depress to the floorboard without warning. The contact then received a second recall notice which stated that parts were now available. The contact called the dealer and despite receiving the letter, he was informed that the parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the part to do the recall repair was not yet available. The contact called autonation Ford wolfchase (7925 stage rd, memphis, tn 38133, (901) 209-1257) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that approximately four months ago, the vehicle experienced intermittent brake failure. VIN tool confirms parts not available. The failure mileage was unknown.
- Cordova, TN, USA
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The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the parts to do the recall repairs were unavailable. The contact called cumberland Ford motors Inc (1501 us-25E scenic, middlesboro, ky 40965) and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the parts to do the recall repairs were unavailable. Liberty Ford maple heights (5500 warrensville center rd, maple heights, oh 44137) was contacted and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact stated while driving 30 mph and coming to a stop light the brake pedal was depressed however, the vehicle would not stop. The contact stated she had to pump the brake pedal several times before the vehicle stopped. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where the failure was diagnosed as faulty brake pads. The vehicle was not yet repaired. The vehicle was listed in NHTSA campaign number: 19V904000 (service brakes, hydraulic). Neither the local dealer nor the manufacturer were made aware of the failure. The failure mileage was 199,000.
The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Lake elsinore Ford (31500 auto center dr, lake elsinore, ca 92530, (951) 471-4100) was contacted on three different occasions possible premature air bag explosion, the contact never received a callback. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact stated that while driving at various speeds, the vehicle experienced several un-stated brake failures with the ABS warning light illuminated on the instrument panel. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Bill walsh Ford (2900 columbus St, ottawa, il 61350) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 145,000. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact contacted the dealer Lincoln of cincinnati located at 9620 montgomery rd, cincinnati, oh 45242, (513) 683-3800) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Lincoln Mkz. The contact stated that while driving at various speeds, an abnormal squeaking sound was heard while depressing the brake pedal. The contact then received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer nor the dealer had been notified of the issue. The failure mileage was 85,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Jefferson City, MO, USA