The contact owns a 2017 Lincoln MKX. The contact stated that while driving at an undisclosed speed with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. The contact stated that the brake pedal had to be manually raised to the normal upright position. Upon visual inspection, the contact observed brake fluid leaking from the rear brake lines underneath the vehicle. The brake fluid warning light was illuminated prior to the failure. The vehicle was taken to an independent mechanic, who determined that the passenger-??s side rear brake hose had ruptured. The vehicle was repaired, but the failure later occurred on the driver-??s side rear brake hose. After investigating the failure, the contact related it to NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.

- East Helena, MT, USA

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

The contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called grapevine Lincoln (801 E. state hwy 114, grapevine, tx 76051, (817) 442-3777) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Arlington, TX, USA

The contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called bill collins Ford Lincoln of louisville (4220 bardstown rd, louisville, ky 40218, (502) 459-9550) and oxmoor Ford Lincoln (100 oxmoor ln, louisville, ky 40222, (502) 426-2500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisville, KY, USA