This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Told by Diamond Ford in Lancaster CA that my Lug Nuts need to be replaced at the cost of $225. I have been driving for 60 years and Never had to replace Lug Nuts.
My Car has swollen lug nuts. I was informed of this by a Dealer who refused to remove the nuts to rotate the tires. I expressed a concern that I had a flat would the lug wrench remove nuts. I was told probably not. I travel long distances. This possibly means I could be stranded for an extended time due to a known fact. I have replaced the nuts but believe I should have been notified earlier by Lincoln.
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334. I declined, decided to research on my own to replace. Hopefully I don-??t have to worry about a wheel falling off.
Brought vehicle into the dealer for tire rotation service. They said they could not take my wheels off the car because the lug nuts have become swollen. This is a common condition where the chromed metal lug nut covers become separated from the lug nuts and expand such that the lug nut socket no longer fits. This means that I can't remove a wheel to fix a flat on the road which become a real hazard.
- Flanders, NJ, USA
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- Lancaster , CA, USA