I purchased this 2013 Lincoln Mkx in October of 2017. It was a used vehicle but appeared to be in excellent condition. In April, the sunroof flipped back and chipped the back glass of the panoramic roof. Considering this is a known problem regarding Ford and their sunroofs, my insurance refuses to cover it. I am a single mother of 3 and just wanted something nice for once. The damage costs more than the cars trade in value. I have had bad luck with Ford in the past. I should have known better.

- Pulaski, TN, USA

Wife was driving to work on March 15, 2018, around 2 pm est, on a divided road around 35 mph. Clear sunny day with no traffic around her. She heard a very loud noise and pulled into the nearest parking lot to see what happened. She looked at the body of car and tires and did not see anything. She continued to work, around 3 miles, and looked again when she arrived. She then noticed the vista glass to the rear of the sunroof had imploded. From the inside it was all shattered but in tack. From the outside there were visible cracks. See inside and outside photo. When we called Lincoln to see if there were any recalls or any known issues, they said no and to call insurance since glass is not covered. When we researched on the web, we saw a number of postings for similar implosions on Lincoln models and Ford edge. Postings said to file a complaint for a recall.

- Centerville, OH, USA

Exhaust leak in cabin. I purchased the 2013 Mkx in April 2017, soon after I began noticing an exhaust smell in the car shortly after fast acceleration. I brought the vehicle into the Ford dealership where I purchased it in June and July, who sealed and resealed the bumper which had no improvement and then by direction from Lincoln corporate took the vehicle to two other dealerships who repeated the original repairs and have yet to fix the problem. Lincoln offered me an X plan discount to purchase a new Ford or Lincoln model but stated that at this point they do not have any additional repairs for this issue. The vehicle can not be driven for long distances without passengers and the driver experiencing headaches, burning eyes, nausea, and disorientation. The smell is noticeable during hard accelaration, however, symptoms develop within thirty minutes of driving with the a.C. on and off causing me to believe fumes are entering the cabin during all driving conditions but only notice the odor during hard acceleration. Is there anything that can be done to correct the issue as Lincoln as well as the several dealerships stated there is no fix but their engineers are looking into it. In the meantime I can't safely drive the car for any length of time and I can't afford a new Lincoln or Ford even with the offered discount.

- South Daytona, FL, USA