This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle liftgate no longer properly latches and has opened suddenly. The interior audible warning sound continuously alerts and the interior lights sometimes fail to turn-off. The 'Liftgate Ajar' warning light remains on. This problem seems similar to the recall on 2011 Lincoln MKX.
Front headlights (driving lights) go completely out while car is driving down the road. This started with the right headlight when the car was less than two years old and now both headlights go out while driving. The lights can be turned back on by turning the switch off and then back on. Very dangerous to drive??
Doors fail to latch, with several reports indicating that the 'door ajar' warning light on the dash appeared and cabin lights stays on while driving and stays on after closing doors! the only way to turn them off is to unplug battery! this is the 3rd time that I have been repairing different doors latch and I am surprised why car safety recall has not been issued yet on these models. It's very expensive to repair and it's a causing a major safety issue when driving night time with cabin light on and ajar warning system is off!!!! please note that same issue occurs every year with more than one door (2014/2015/2016/2017)
When the door is closed, the door ajar light stays on and the doors never lock while driving. Also the door can be closed and the door ajar light will not be on but at any moment the door ajar light will come on causing the factory alarm to go off at any time, day or night. It has been to the dealership numerous times for this issue since 2013.
- Columbus, OH, USA
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- Manassas, VA, USA