This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The "door ajar" indicator stays on when the doors are closed. This causes other indicator lights to activate such as "shift to park". it also prevents the car from being locked from the inside. It is annoying and can be dangerous.
Purchased vehicle used in November 2015. Noticed every time I put gasoline in the vehicle, it would not start on the first attempt. Months later, check in light come on, took vehicle to a Ford dealership (in 2016) and was told nothing was wrong with the vehicle. As time went on, the issue with refueling and engin light countied. In 2017 while driving on the highway in rush hour traffic, a warning light appeared (low oil engin pressure) and the vehicle stalled. Dealership said it was the throttle body and replaced it. About a week later, engin light appeared and one month later received same low oil pressure and the vehicle stalled out again while driving. Vehicle has not been repaired, currently in the shop.
This has been occurring since 2014. I have taken it to the dealership when I lived in Ohio about this issue. The door ajar warning on the dashboard as well as the dome light while I'm driving stays on stating that the door is ajar which keeps the doors from locking and the dome light stays on which is a safety issue. This also occurs while it's park and it sometimes comes on by itself which causes the alarm to go off. The dealerships are aware of this issue on these vehicles and are waiting for Ford/Lincoln to take corrective action.
- Ridgecrest, CA, USA
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I purchased this vehicle new in 2013 and 3 of 4 door sensors have malfunctioned. The door ajar light is always on so my doors will not lock while driving. This is a very serious concern as I have small children as passengers, also god forbid I am in a situation where I need to lock myself in my car for some reason; I am screwed! the alarm constantly goes off if I lock/arm the alarm or and lock doors because of the door sensors. The dome light illuminates at random times while driving, very annoying while driving at night, another safety issue in my opinion. When the first sensor started acting up I took the vehicle to the dealer and they quoted me $420! as it stands right now I would have to pay over $1200 to repair faulty door sensors on a vehicle that is less than 5 years old. I was simply told by the Ford dealer that I should have purchased an extended warranty and that the issue is not covered under a recall because it is not a safety issue. As a parent with two young children I refuse to accept that not being able to lock my doors while driving is not a safety issue. From what I have been reading online many Ford and Lincoln model cars are experiencing the same issues. Someone needs to hold Ford/Lincoln accountable and make them fix this issue at no charge to the consumer. I already paid them a hefty price to purchase the vehicle less than 5 years ago. There is absolutely no reason all of these mechanisms should be failing or already failed in such a short amount of time. This is unacceptable!!! * 11/01/2015 is the approximate date when symptoms/issues first began.
Doors fail to latch, with several reports indicating that the 'door ajar' warning light on the dash appeared and cabin lights stays on while driving and stays on after closing doors! the only way to turn them off is to unplug battery! this is the 3rd time that I have been repairing different doors latch and I am surprised why car safety recall has not been issued yet on these models. It's very expensive to repair and it's a causing a major safety issue when driving night time with cabin light on and ajar warning system is off!!!! please note that same issue occurs every year with more than one door (2014/2015/2016/2017)
Vehicle is stationary. The door ajar warning light, at times, remains on when the door is closed which affects several electrical components such as, automatic door locks, alarm system, courtesy lights and other electrical components. The door has to be slammed shut several times to make the warning light go off and make the inoperable components operable. The cause of this problem appears to be a faulty door lock switch which is quite common in several Ford/Lincoln vehicles. A recall of these door lock switches should be entertained.
Went for a walk with 4 year old son at the mountain, came back to a melted Mkx. Fire department came. With in a span of an hour fifteen minutes, the vehicle cab had melted and cooled to touch. We barely escaped possible death had I been driving on the freeway.
The electronic keys for the car are way too sensitive. They can be in a purse or backpack and the buttons can be pressed down. They are also easily pressed down if you have them in your pocket with another item. On multiple occasions we have walked out to our car and had the windows all down, the sun roof open and or the tailgate up. We frequently will set off the alarm. One time it had started raining heavily and the windows had gotten rolled down. Consequently the interior of the car was soaked. We have had other cars that had similar keys but have never had this problem.
Started car in driveway. Car stalled and lost all power. Tried to restart and car did restart. 1 week later while driving the dashboard control panel (phone, navigation, sirius, climate blackened out. Car stalled in middle of highway. No power. Later the same day, brake pedal went directly to the floor when starting car.
Started car in driveway. Car stalled and lost all power. Tried to restart and car started again. 1 week later, while driving dashboard control panel (phone, navigation, climate, sirius blacked out. Car stalled in middle of highway. No power. Later the same day, the brake pedal went directly to the floor when starting.
Car shutdown while in the left lane of highway. No power. Dashboard control panel blacked out and vehicle shut down. Was able to restart after a minute or 2.
Car bucked several times but did not lose power. Next day 8-27 mileage 14,254 the control panel (phone, navigation, climate, sirius) froze for at least 5 miles. Did not lose power this time. Screen came back to normal after about 2 to 3 minutes. These problems reported to Lincoln service and was advised to bring the car in again Tuesday morning 9-2-14. All incidents previously reported to you, Lincoln service could not find any problems relating to all the incidents except to replace the faulty windshield wiper assembly on 2-06-14.
While driving on the off ramp of highway, dashboard went blank and vehicke shut down. Was able to restart after a minute or 2 same problem as previous 6-14-14 incident.
Vehicle stopped receiving traffic info on navigation screen. All other data received via "sync" system from sirius operating correctly. Dealer replaced computer module they identified as controlling this function. No change in condition. Problem escalated to Ford tech people. A month ago, the radio functions failed. It required a system upgrade.
While driving on the highway at about 65mph, the sync system screen went black, after about 5 minutes, the system came back up. I was utilizing the navigation system at the time and was forced to stop, re-enter the details of the location I was intending to visit. The sync system should never just restart itself without warning a driver. I am concerned there is a more severe problem with the main control system with this particular vehicle as three other issues happened within a week of each other. 1. blib module (blind spot and cross traffic sensors faulted and needed replacement) 2. sync system reboots itself while driving and utilizing navigation 3. low pressure error pops up, steering becomes impossible, acceleration dies, and braking sluggish. Car required shutdown and restart to resolve.
While driving the highway to my home, the blind spot and cross traffic sensors faulted. The warning messages came on and I took the car in for service to the dealership. They informed me it was a faulty blib module and would need to be replaced. For a two month old car, there seem to be an abnormal number of faulty components. This could pose a safety hazard if people rely on the blind spot and cross traffic sensors to alert them of close cars or on coming cars while reversing.
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- North Miami, FL, USA