This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Lincoln Mkx. While depressing the brake pedal to the floorboard, the vehicle failed to stop. The driver was able to coast to the side of road. The vehicle was later taken to an independent mechanic where it was diagnosed that the power brake booster needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The contact stated that service bulletin number: 13N02 was issued. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 137,000.
- Monticello, IN, USA
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- Monticello, IN, USA