This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar sensor has stopped working correctly. It works intermittently. When it does not work the door does not lock automatically and when electric door lock are activated, the door unlocks.
The drivers door ajar warning is activated even tho the door is fully closed. I cannot lock the doors while driving because the sensor thinks the door is ajar. Even when I try to lock the doors, the vehicle automatically unlocks all doors as soon as the car is in motion.
Door drivers side ajar latch issue: Even when the door is closed the vehicle still says the door is ajar. This has been fixed four times since I have had the car.
Problems with the electronic throttle body (etb). When driving, there is an extreme, sudden and dangerous loss of power. At the same time, Ford's infamous "wrench warning light' for this problem comes on and the car enters into the 'limp home mode'. this is the same problem that Ford / Lincoln is having in which the NHTSA had opened an investigation in Feb. 2013 after thousands of Ford / Lincoln owners complained of the same issue I am currently having, then closed it after Ford agreed to 'fix 1,600,000 cars that "limped home"'. my research shows that Ford claims that customer satisfaction program 16B23 has been issued. However, when I contacted Lincoln hq, they stated that since NHTSA has closed this investigation, they are not willing to include my VIN with this reported problem. This problem is getting worse as well. It has happened 5 times now and every time, I have to pull off to the side of the road and shut the vehicle off. I called the Lincoln dealership where the vehicle was purchased and the service manager was well aware of the problem and stated that he fixes these 'all the time' at $160 for the part, and $400 for the labor. Please reopen the NHTSA investigation / case to include my VIN in this 'recall' or whatever Ford wants to call it.
Driver side door ajar sensor comes on frequently. Interior light stays on when this happens, making it difficult to drive at night. Sometimes it causes the alarm to go off during the night, which is aggrivating. Such a nice car but this is an embarrassing problem. I just bought this car used but the owner said she has had this problem several times before.
- Winona, MS, USA
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2011 Lincoln Mkx - problem - intermittent "driver door ajar" warning shown on instrument cluster - cause dome lights to illuminate, and repeated door closing attempts to end "door a jar" warning. Warning happens when stationary and / or in motion, resulting in an unplanned stop. If diving with "door ajar" warning, doors will not stay locked, questioning if doors are really closed.
Two of the doors show an unlocked alarm, even though the doors are fully closed. This prevents the doors from being locked, and the lights to remain on. I cannot set the car's alarm as it will set itself off.
The driver side door ajar sensor is malfunctioning ausing the lights to remain on while driving. This problem has progressively gotten worse to the point the interior lights stay on all the time which is a driving hazard at night. This is a common problem with the Mkx as it is all over the internet. Ford has a bulletin out however will not cover cost of replacement.
The door ajar sensor is malfunctioning ausing the lights to remain on while driving. This problem has progressively gotten worse to the point the interior lights stay on all the time which is a driving hazard at night. This is a common problem with the Ford edge and Mkx as it is all over the internet. Ford has a bulletin out however will not cover cost of replacement.
Door ajar light stays on. The doors don't lock, dome light stays on, and the alarm goes off multiple times during the night. These things all cause multiple problems. At night with the dome light on it is distracting and lowers visibility. My battery has ran down multiple times.
Electrical short in throttle body. The vehicle would stop at anytime while driving. Pulled off street and re-started. Incident happened four times.....updated 07/23/15
Door ajar (driver's side) indicator illuminates when door is closed. Multiple occurrences of this issue are documented on internet. When this occurs the following systems are affected: * door locks - cannot be locked from driver or passenger automatic door lock button. When attempted all door locks automatically unlock again. Auto locking safety feature is effectively disabled. Work around is to manually lock all doors. * interior lighting - dome lights (interior lighting) will not turn off until vehicle is moving at 10 mph or faster when door ajar issue occurs. Visibility while maneuvering at low speeds at night is impaired and increases potential for accidents in areas such as parking lots. No known workaround. Additionally, when remotely locking car, marker lights and interior lights remain on, unknown if excessive battery drain may occur. * security system - keyless (touch) locking of automobile does not work when this issue occurs. Using remote lock activates the alarm system. This causes random false alarm activations. Security system cannot be used effectively. Work around is to keep car unlocked. Due to the number known systems affected by open or closed state of the car doors, it is possible that other systems including safety systems could be affected by intermittent door ajar sensor failure while the vehicle is in use.
Door ajar (driver's side) indicator illuminates when door is closed. Multiple occurrences of this issue are documented on internet. When this occurs the following systems are affected: * door locks - cannot be locked from driver or passenger automatic door lock button. When attempted all door locks automatically unlock again. Auto locking safety feature is effectively disabled. Work around is to manually lock all doors. * interior lighting - dome lights (interior lighting) will not turn off until vehicle is moving at 10 mph or faster when door ajar issue occurs. Visibility while maneuvering at low speeds at night is impaired and increases potential for accidents in areas such as parking lots. No known workaround. Additionally, when remotely locking car, marker lights and interior lights remain on, unknown if excessive battery drain may occur. * security system - keyless (touch) locking of automobile does not work when this issue occurs. Using remote lock activates the alarm system. This causes random false alarm activations. Security system cannot be used effectively. Work around is to keep car unlocked. Due to the number known systems affected by open or closed state of the car doors, it is possible that other systems including safety systems could be affected by intermittent door ajar sensor failure while the vehicle is in use.
Original screen was cracked-unit would not work - Lincoln replaced unit. Approximately 3 weeks ago after last update from Ford, the unit was not working properly-couldn't use navigation because it wouldn't take addresses and other minor issues -we called and Ford tried to reset it twice - didn't work. Took car in to Ford land-lakewood, co. They tested and again tried to reset - no luck - finally after having the car all day, they were authorized to replace unit again. Got car back and within the same week, the unit started acting up again - blank screen, delayed time to come up, always said "performing scheduled system maintenance", most of time back-up screen would not come up until way after we had backed up and left; had trouble with addresses; on 11/2 after our last stop, system did not come up at all. Took car to dealership 11/4 - have had it all day testing it-they don't know what is wrong with it-no call, no nothing, Lincoln Ford needs to get their act together and get an entirely new system or learn how to fix the old one. Thinking about trading vehicle for Toyota, Lexus, Buick or Cadillac. Tired of the problem. Not a safety issue per SE but it is irritating. Note-this problem has been in the newspapers nationwide. I am surprised that they haven't gotten a better system. I know many other people must be having the same problem or, did we get a lemon.
Radio and ac settings change every time the car is restarted. Can not make a call using the voice command system. Call will not route through the car's speakers. Stereo will not come back on after a call. Stereo freezes up and shows that it is on sirius, but is really on an fm station. Stereo stays on when the car is turned off and door is opened. Sync screen blanks out and stays off. Performs "system maintenance" frequently. Says that the navigation card is faulty. Back up camera does not come on, but system says it is functioning. Has been taken to the dealership twice for repairs. They have performed a reset both times which temporarily restores function. Was told that nothing further could be done unless Lincoln came out with an update.
The contact owns a 2011 Lincoln Mkx. The contact stated that the vehicle sync program was defective. The contact mentioned that once the failure occurred the navigation system, temperature gauges and rearview camera would sporadically fail or activate without warnings. In addition, the contact stated that the system would not recognize the key fob and the vehicle would not turn start. The vehicle was taken to the dealer who diagnosed that the sync program was defective but they were unable to come up with a feasible remedy. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 15 and the current mileage was 2,000. Updated 9/27/11 the low pressure oil light illuminated and the sync system locked up. The consumer stated the problem happened sporadically. Updated 10/07/11
The contact owns a 2011 Lincoln Mkx. The contact stated the vehicle was experiencing multiple failures. The first failure was both the heat and air-conditioning unit activated at the same time, despite both units being turned off. The second failure was inaccurate readings from the electrical meters and gauges along the instrument panel. The final failure was while traveling at low speeds the vehicle failed to accelerate properly. The vehicle was taken to the dealer and the manufacturer was contacted, but the vehicle had not been repaired. The failure mileage was 535 and the current mileage was 800.
When driving down the highway, the sync screen goes completely blank. At this point I have no access to heat, A/C, defroster, radio, or backup camera. On occasion the screen has been blank for up to one hundred miles. I don't worry about the defroster in the summer but in the winter this is a definite safety concern. Not having the backup camera is risky for there may be small children behind the vehicle. I've been in contact with Ford Motor Company. They tell me there engineering department is working on a fix but there is no eta nor do they have any idea when of if they can fix it. The consumer wanted to include the file number assigned to her by Ford Motor Company. Complaint # 441951441
The contact owns a 2011 Lincoln Mkx. The contact stated that when activating the turn signals, the radio volume would independently increase. In addition, the contact stated that when the turn signals were activated they would not operate and once they became operable, they would not disengage. The contact stated that the failures occurred intermittently. The vehicle was taken to the dealer where the technician replaced a module and provided updates. The contact was not able to specify the exact repairs however, the failure persisted. The vehicle was not further repaired. The VIN was unavailable. The approximate failure mileage was 500.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA