This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Lincoln MKX. The contact stated while driving approximately 40 MPH, the brake pedal depressed and went to the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the brake booster was repaired in August 2020 under a Customer Satisfaction Program. The failure mileage was 70,740. THE CONSUMER STATED THE FAILURE WAS CAUSED BY THE ABS MODULE. THE FAILURE WAS NOT COVERED UNDER WARRANTY.
The contact owns a 2011 Lincoln Mkx. The contact stated while driving 15 mph, the brake pedal was depressed but failed to respond until the brake pedal reached the floorboard. There was no warning light illuminated. The vehicle was towed to parks Lincoln of gainesville (3333 N main St, gainesville, fl 32609) to be diagnosed. The contact was informed that the failure could not be duplicated. The vehicle remained at the dealer unrepaired. The contact stated that the failure occured three times. The manufacturer was not informed of the failure. The failure mileage was 74,000. The VIN was not available.
- Gainesville, FL, USA
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- Spring, TX, USA