This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First it was the alarm system it would lock me out the car. Then it was the air conditioning it would only turn on when it wanted too. Then I would press the seat cooler and it malfunctioned and I had a second degree burn on my lower back. Then the check engine light came on and it started to overheat. I pulled over turned off the ignition and the car was still running. That happened twice my mechanic would come turn the car off even by disconnecting the battery the car was still on somehow he had to disconnect another part for car to turn off. He told me not move it anymore. 15 to 20 minutes later the car was on fire and the fire department came and turned it off. I bought the car on 4/24/2021 and it was on fire on 05/27/2021.
Driving down the highway and my car started running weird and had no power. Pulled over and there was steam coming from the engine compartment. The coolant jug was empty. Checked the oil and it it was milky and steaming as well.
Engine temperature suddenly spiked and the on-board computer shut down the engine while driving on local highway. Speed about 45 mph and was able to pull to shoulder. Opened hood and found the coolant reservoir empty so added water and was able to drive the three miles to home. Added additional coolant but shortly thereafter (5 - 7 miles of driving) the engine started to run rough and ended up having the car towed to the Lincoln/Ford dealership.the dealer reports that the water pump which is interanaql has failed resulting in coolant and debris entering the crankcase and contaminating the engine oil. On-line research indicates that this is a common problem. The dealership estimates that the repair cost will be $3,100 but this is for the water pump and motor oil only and does not address any abrasion or damage to the cam shaft.
The contact owns a 2010 Lincoln Mkx. While driving 30 mph, the check engine warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 58,000.
- Fort Lee, NJ, USA
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- Orange Grove , TX, USA