I went to the Ford dealership on greystone in columbia SC to get my recall done. I was told that the part I needed for the recall was not in stock and that they would have to order it. After two weeks pasted I called to see if the part came in and I was told, it was on back order and they didn't know how long it would take to come in and that they would call me once it arrived. I never received a call.

- Columbia, SC, USA

The takata recall is potentially life threatening and unfortunately Lincoln offers no solution to the customer and that is something that is not being taken seriously by the company. I have received letter after letter warning me that corrosion of the fuel tank is defective and directions to take the to a Lincoln dealer. I have been to the dealer over 3 times and everytime its a different excuse as to why nothing can be done. I smell gas fumes all the time and have seen visible rust on the fuel tank. I received letters saying I would be able to drive a temporary rental and as usual every rental is already out within 100 miles of me. I called Lincoln and asked if there are any near New York a metropolitan area and none what so ever can be found. So in ending I have a rolling death trap that can potentially ignite in flames or seriously injure if not kill anyone who sits in the passenger seat if I were to get into an accident. Please help however possible as this is a complete lack of attention from the company.

- Ny, NY, USA

Our car was identified as Ford/Lincoln safety recall 14S22 involving corrosion of the fuel tank. South hills Lincoln made a poor decision to treat tank with anti-corrosive in late September 2016 versus replace the fuel tank. Our fuel tank commenced leaking on 8/23 and is unsafe to drive. As dealer was paid by Ford in 2016 Ford has indicated that they are not going to pay dealer 2X for same recall. Work done is beyond 12 month warranty for recall repair. I have had to rent a car because my Mkx is unsafe to drive leaking fuel. Tank is $2,770 plus labor. As recall has no expiration date, Ford/South hills Lincoln need to fix safety problem. Help!

- Pittsburgh, PA, USA

The contact owns a 2007 Lincoln Mkx. While driving approximately 5 mph, the vehicle jerked forward and the undercarriage detached from the vehicle. There were no warning indicators illuminated. In addition, fluids were leaking from the vehicle. The vehicle was towed to dave sinclair Lincoln St peters (4760 N service rd, St peters, mo 63376) where it was diagnosed that the undercarriage, fuel line, and transmission lines needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no further assistance. The failure mileage and VIN were unknown.

- St Peters, MO, USA

The contact owns a 2007 Lincoln Mkx. While driving various speeds, a burning tar odor was detected coming through the vents and smoke appeared. The vehicle was taken to champion Ford Lincoln Mazda (140 southtown blvd, owensboro, ky 42303, (270) 684-1441) where it was diagnosed with a leak in the power transfer unit, which needed replacement. The contact stated that the vehicle was not repaired due to the cost. The contact stated that the vehicle was serviced per NHTSA campaign number: 14V682000 (fuel system, gasoline). The contact believed that the recall repairs failed because the odor and smoke were present before the vehicle was serviced per the recall in 2015. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

- Owensboro, KY, USA

Unable to pump gas normally. Tank spits fuel back out or shuts down pump and the smell of gas coming from the car after refueling at times when driving

- Columbia, SC, USA

The contact owns a 2007 Lincoln Mkx. While the vehicle was parked, a strong fuel odor was present and fuel was on the ground where the fuel tank was located. The vehicle was taken to a dealer where it was diagnosed that the fuel tank was leaking and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was included in NHTSA campaign number: 14V682000 (fuel system, gasoline). The vehicle was previously taken to a dealer for the recall, but no remedy was performed. The manufacturer was not notified of the issue. The failure mileage was unknown.

- Springfield, MO, USA

The contact owns a 2007 Lincoln Mkx. While the vehicle was parked, a fuel odor emitted into the garage and around the vehicle. In addition, after filling up the fuel tank and driving within twenty miles, the tank was half full. The fuel odor and fuel leaks recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that there was a leak in the fuel tank that needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V682000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Strafford, MO, USA

I have a gas leak around my gas tank seal smell gas after every fill up and you can see gas on the tank when you look under car Ford says that there is no recall I had a Ford edge that did the same thing

- Hedgesville, WV, USA

The contact owns a 2007 Lincoln Mkx. While driving 35 mph, the engine caught fire. The police were not notified. A passenger extinguished the fire. The contact and the other passengers were not injured. The vehicle was taken to a local mechanic where it was diagnosed that there was a fuel leak. The local mechanic repaired the vehicle. The failure mileage was 103,000.

- Roselle, IL, USA

Takata recall. The contact owns a 2007 Lincoln Mkx. The contact stated that the dealer did not notify the contact that the vehicle was included in NHTSA campaign number: 14V682000 (fuel system, gasoline) since mid March 2015. In addition, upon receiving notification more than a year later, the dealer scheduled an appointment, indicated that the parts were available, and later stated that the parts were to be ordered. The parts were not available at the time of the appointment. The mechanic placed the original part back on the vehicle. The contact was notified of NHTSA campaign number: 16V384000 (air bags) and the dealer stated that the part was not available and provided no time frame that the part would become available. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer for both recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available....updated 10/19/16 the consumer stated the fuel system recall repair was completed, but not the airbags recall.

- Zanesville, OH, USA

The contact owns a 2007 Lincoln Mkx. The contact stated that while parked, a strong odor of fuel emitted outside of the vehicle. Most recent, fuel leaked onto the ground continuously. The failure became progressively worse. The vehicle was inspected under NHTSA campaign number: 14V682000 (fuel system, gasoline) however, the dealer failed to perform a repair or replace the defective fuel tank as mentioned in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank seams were corroded which caused the fuel to leak. The manufacturer declined to repair the vehicle. The approximate failure mileage was 80,000. Updated 03/16/16

- Minister, OH, USA

The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lutherville Timonium, MD, USA

2/3/2015 I took my 2007 Lincoln Mkx in for gas tank recall. On November 25,2015 I picked my car up from the dealer. The dealer stated a new tank was installed. November 27th I filled my tank with gas and went approximately 15 miles before my car shut down while proceeding to stop at a red light. I turned the ignition and started the car and drove 1 mile further to my destination at a mall. My family exited the car and noticed a perfuse gas smell coming from the right side towards the rear. My husband looked under the car and noticed gas leaking. Either the recalled tank was not replaced by the dealer or the new tank is already leaking. The leak is coming from the seam of the fuel tank. While this is the short story it does not mention the all the damage occurred to my car by sitting for 10 months and being exposed to the harsh elements of the sun, rain, snow and the fact someone ran into it while in the dealers procession. My headlights are faded, paint faded, brakes squeal, dead battery and flat tires. Let's not forget it still leaks gas.

- Orchard Beach, MD, USA

Have been smelling fuel for a couple of weeks outside the car. Found what appears to be a fuel leak coming from fuel tank. Called Lincoln about the recall, they said it didn't affect my vehicle. I think it did, seeing how it has the same problem, and it's a salt/corrosion issue. I've lived in Nebraska almost all my life, we use salt in the winter season. Regardless where it is built, I'm sure they are getting their parts from the same supplier. Lincoln is in the wrong, they should be taking care of the issue. This is a $2,000 repair that not everyone can afford to pay for. This is bs, and the last time I will buy a Lincoln/Ford product, if this is how they take care of their customers.

- Lincoln, NE, USA

I am original owner of 2007 Mkx. Received recall notice in Dec.2014. Unable to get vehicle to dealership until 02/03/15. I have not had my vehicle since that date. Corrosion at fuel tank and leaking. Dlr informed me the vehicle cannot be driven. He had no idea when the part(s) would be available. It would be months. I was provided initially with vehicle from dealership. After week or so I was handed over to rental Agency at Ford's expense. I am now in my 3rd vehicle as of June. Have contacted Ford Motor Company numerous times since early Feb. Who apologizes profusely and say they do not know when tanks will be available. They are at mercy of their supplier. No dates maybe late summer. Recall notice indicates 3rd qtr. Dealership as of 7/7/15 saying fourth qtr. No exact date or time. I purchased that vehicle for intended use with business and family. Family members under 25 and frequent out of town family guests cannot drive the rental and until early June previous vehicles I had did not meet my business needs. This has been an unreasonable and unacceptable amount of time. I am very concerned how my vehicle will operate after having been idle for many months, nearly a year. Ford motor should purchase these vehicles at fmv with additional amount covering the rental payouts and the inconvenience through their unknown repair date. They might still have satisfied customers. Only offer they have come up with in early April has been dealer value + $2500 towards another Ford product. Not acceptable.

- Santa Rosa, CA, USA

The contact owns a 2007 Lincoln Mkx. The vehicle was included in NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part needed was not available to schedule a recall repair within a reasonable timeframe. The dealer was unable to service the recall for months due to the manufacturer not notifying them of the recall. The contact did not receive a letter for an extended period of time. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 8/27/15 updated 10/19/2017

- Buffalo, MN, USA

The contact owns a 2007 Lincoln Mkx. The contact stated that a crack and excessive corrosion developed on the fuel lines. The vehicle was taken to the dealer. The technician indicated that the part needed was not available. The vehicle was taken to an independent repair shop for further inspection and diagnosis. The contact was not included in NHTSA campaign number: 14V682000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 62,895.

- Linthicum, MD, USA

The contact owns a 2007 Lincoln Mkx. While parked, there was a fuel odor outside of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel tank needed to be replaced. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part to do the repair was unavailable and would not become available due to the manufacturer of the part no longer being in business. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.

- Poughkeepsie, NY, USA

Brought our 2007 Lincoln Mkx into the dealership in early 2014 complaining of a gas smell. We were told that the gas cap was probably not being closed fully. Brought it back in January 2015 after we received the recall notice, and was told that they had to keep the car because of the odor. We just found out that it may not be until the summer or fall of 2015 that it can be fixed. We got an awful rental car, which while paid for by Ford, is far from the car we bought. I'm incredulous that Ford a) can't simply replace the fuel tank and brackets, B) has already taken two months and may take six more, and C) won't provide a comparable loaner vehicle. Doesn't Ford have an obligation, legally and morally, to fix the problem expeditiously?

- Peoria, IL, USA