This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to the Ford dealership on greystone in columbia SC to get my recall done. I was told that the part I needed for the recall was not in stock and that they would have to order it. After two weeks pasted I called to see if the part came in and I was told, it was on back order and they didn't know how long it would take to come in and that they would call me once it arrived. I never received a call.
Takara recall - torque converter failure causing transmission issues which result in replacement. Found several reports online. Car shutters horribly at 40 mph until 50 mph.
Water pump failure, now pulling liquids into engine. Drove approx 2 miles on city street when noticed gauge for engine temp was in the red. Pulled over immediately. Diagnosed with water pump failure after tow to mechanic. 120,000 miles on vehicle
The contact owns a 2007 Lincoln Mkx. While driving 5 mph, the contact heard a loud noise coming from the vehicle and the engine stalled. The contact was not sure exactly from where the noise originated. The failure occurred without warning. The contact noticed fuel pouring out onto the road along with all the other fluids. The vehicle was towed to the dealer (dave sinclair Lincoln South, 7500 S lindbergh blvd, St. Louis, mo 63125) where it was diagnosed that the entire undercarriage had to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the entire undercarriage needed to be replaced. The vehicle was repaired. The manufacturer was contacted. The manufacturer stated that if there were a lot of complaints, there could be a possibility to have open recalls for the failure. A case number was not provided. The approximate failure mileage was 90,000. The VIN was not available.
When we purchased the vehicle from valley Cadillac in roanoke va in 2014. We smelled something burning a few days later. We took it back to the dealer who kept it for over a week. They told me that they would have to send it to the Ford dealer because they couldn't repair it.I was never was told what the issue was only that it cost upwards of $800. Here we are and I was stranded on I81 because the truck lost power and started vibrating. It was towed to a repair shop and I am mortified at the findings. The coil packs were bad. This is caused by the PCM computer failure.that information was not shared at time of purchase as something that needs routine maintenance.in addition, the fix was to weld a cracked and warped coil pack vs replacing it and he bad computer. Here I am $962 later and still need to replace the computer. Had this been done correctly the first time, I wouldn't be here. I have a picture that I will upload later. Incidentally the exact same thing happened to my daughters 2008 Mkx the month prior.
- Roanoke, VA, USA
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The contact owns a 2007 Lincoln Mkx. While operating the vehicle, the check engine indicator illuminated and the vehicle began to vibrate and hesitate. The vehicle was taken to the dealer (hemstead Ford/Lincoln located in hemstead, New York) where it was diagnosed that the number one injector was misfiring and the connector wire was replaced. After retrieving the vehicle, the failure suddenly recurred before the engine stalled and would not restart. The vehicle was towed back to the dealer where it was diagnosed that the number six coil, spark plug, and the main computer processor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 174,000.
The contacts owns a 2007 Lincoln Mkx. While driving 45 mph, the vehicle shuttered and an abnormal burning odor emitted from the engine. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the PCM was defective and the PCM coils burned and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. The VIN was not provided.
While driving on interstate I-10 at posted speeds, the engine began to sputter, lose acceleration and the check engine light appeared, the car was driven off the freeway (less than 1/8 mile) to the closest safe area. The car was then towed to the mechanic. An ignition coil was burned and the PCM/processor had failed. All 6 coils were replaced as well as the PCM following tsb 14-0059, after the PCM and coils were replaced, a check engine light still appeared indicating failure of the rear catalytic converter. At the time of the incident, mileage was approx. 71,195 miles.
Water pump failure: Lincoln Mkx 2007 driving down the road at approximately 55 mph, car was running great as usual when suddenly I lost all power except lights. At that speed, thankfully I had enough time to get over two lanes of traffic with no power and coast off the road. I had to car towed to a local mechanic where master certified technicians are working to replace my engine. The car had just been serviced for oil change, air filter, routine maintenance two weeks prior to this engine failure. Mechanic found that the water pump failed leading to oil and coolant in the engine. This car 122,000 miles on it and has been meticulously maintained. There is a class action suit over this, but I was never notified by Ford or by my dealer (oxmoor Ford Lincoln) that there was a potential problem with the design of this engine. The water pump is inside the engine. When this fails with no warning it causes the engine to fail. This has lead to a cost to me of $6000 to replace the engine. I spoke to heather at Lincoln quality today (case #11395985) and she said, "unfortunately we have nothing to offer you except our sincere apologies." This is not acceptable customer service. I was not asking to recoup my entire loss since the vehicle has miles on it, but they could offer something to a (former) lifelong Ford customer.
The contact owns a 2007 Lincoln Mkx. While driving 35 mph, the engine caught fire. The police were not notified. A passenger extinguished the fire. The contact and the other passengers were not injured. The vehicle was taken to a local mechanic where it was diagnosed that there was a fuel leak. The local mechanic repaired the vehicle. The failure mileage was 103,000.
The contact owns a 2007 Lincoln Mkx. While driving 45 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plugs, coils, and PCM needed to be replaced. The vehicle was not repaired. The vehicle was taken to another independent mechanic who replaced the coils and spark plugs, but the PCM was not replaced. The manufacturer was notified of the failure. The failure mileage was 81,600.
The contact owns a 2007 Lincoln Mkx. While driving 50 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the contact noticed smoke coming from the engine compartment. Upon inspection, the contact noticed that the water pump fractured and spilled water into the engine. The contact stated that "car overheating" was displayed across the message board. The check engine warning light also illuminated. The vehicle was taken to a dealer where it was diagnosed that the water pump and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Since the purchase of the vechile I have nothing but problems my engine kept leaking out coolant causing the vechile to overheat found out it was the water pump whic is located in the engine whic racks up thousands of dollars in labor since the purchase of the vechile I have had nothing but problems with this automobile the dealer dosnt want to help me suggested I replace the water pump or engine whic is gonna cost me thousands of dollars I have readaround and im not the only one with this problem can someone help me please
Vehicle misfire and stall while driving caused by damaged power control module (pcu) and faulty/damaged ignition coil. Service bullitn issued: Tsb 14-0059 mil on with dtcs - P0351, P0352, P0353, P0354, P0355, and/or P0356 - built on or before 3/1/2008 publication date: March 20, 2014
The contact owns a 2007 Lincoln Mkx. While parked, the contact noticed fluid on the ground. The vehicle was taken to the dealer for inspection. The technician diagnosed that the power take unit failed and caused the fluid to leak. The vehicle was repaired. The power take off unit was replaced. The VIN was not available. The manufacturer was not made aware of the failure. The failure mileage was 74,000.
I was driving out of the parking lot suddenly anxious about the gas pedal because however hard I pressed it, the car wouldn't move ahead. I managed to get onto the main road with the emergency wrench coming up along with the driver airbag and zero mileage for the car indicating. However, this was lucky because it didn't happen on highway, I was extremely stressed out standing in the lane to turn to highway. I changed my mind, turned around, and returned to the parking lot at a crawl. I understand now that this is a common issue with the Lincoln Mkx 2007 due to the fact that the Ford opened a claim website related to just this problem. No wonder recently I have been bombarded with the letters to renew my factory warranty as soon as possible. Just as I paid off my car last January, it started breaking on me. Is it the reason why you make your cars to last only during the period of the 5-year factory warranty?!now, to change sensor on the pedal cost 400+ and I am afraid to drive Lincoln Mkx because of this safety issue.
The contact owns a 2007 Lincoln Mkx. The contact stated that while turning at unknown speeds, the vehicle stalled without warning. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the computer module. The dealer replaced the computer module and the battery but the failure was not corrected. The vehicle stalled while the contact drove at 55 mph. The vehicle was towed back to the dealer. The vehicle was repaired. The failure mileage was 83,296 and the current mileage 83,775.
A D V E R T I S E M E N T S
- Columbia, SC, USA