This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road to the store in town at 25 mph, and a light clanging started coming from under the car. Upon heading back toward my house the car began making a louder clanging and the car suddenly locked up. I though my car was seizing up in the middle of the road. It did not want to move forward!! it loosened up to make it the 2 blocks home.when backing into my driveway I was told one of my tires was not moving and the other one jumped. Upon having the car checked out I am td that ot os the ptu causing the issue. It is just lucky that I was not driving home from work when this started. Heaven forbid if my car would have locked up like that in the middle of the highway. That could have been deadly at 65 mph! this issue needs to be fixed as there seems to be a lot of complaints for this issue. Lets not wait until someone gets rear ended into oblivion because of the Ford company failing to build.these vehicles safely!
My 2007 Mkx only has 135,000 miles since purchase we've had to change front axles, calipers, 2 sets of lifetime brakes but most concerning is the ptu has to be changed. As I was looking into ptu information I have came across detailed information that the ptu is a known issue through the manufacturer so I'm not understanding why there's no recall on this ongoing issue. I was driving and started hearing a loud metal thumping and felt like wheels were trying to lock up and when backing into driveway it started jumping.
Only 118,000 miles all my 2007 Lincoln Mkx and the transmission is out oh, I bought a Lincoln because I thought they would be a good vehicle to buy just because the name I guess but I guess I was wrong because you should not have a transmission out at 118000 miles.
I recently submitted a letter to Ford/Lincoln company as well as the NHTSA dated 9/11/19. I reached out to Lincoln/Ford company last week in regards to stated letter and the error codes of P0356 and P1299, which has to what I have been told by (2) different care repair shops that these are common error in Ford edge and Lincoln Mkx. These codes are related to the pcu module and the ignition coils not be read by the pcu module. I took the Liberty of researching and I just went back to 2013 and found that over 100 other consumers have the same issue. I repaired mine twice already and its still an issue because of the pcu module, which is priced at over $800 alone. I was conversing with lisa relaford, who is the concierge service manager at Lincoln client relationship center, who basically stated that if the car is not under warranty that they can not assist with any financial assistance, . which is clearly a lie. I have recently had a recall on my airbag and a fuel pump via Lincoln, at that time my truck was not under warranty, but they were replaced. So, that is clearly a contradiction. This is obviously a faulty part that over hundred of people have had and I am inquiring as to why it was never recalled or the part replaced. I have changed my ignition coils twice, which cost about $80 each ($160) and the idirium spark plugs that are required for my truck which cost about $20 each ($40). I would thibnk that someone, while driving whose truck loses power on the highway, ususally going at about 60 mph, is a major concern and in some ways life threating. Which is exactly what happened to me. This matter is of high importance and needs to be addressed. Please refer to the letter that was submitted in September by me and get back to me with an answer, as soon as possible because once again my truck is not driveable.
- Buffalo, NY, USA
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My 2007 Lincoln has had transmission problems since I purchased-it had 66,000 miles on it when I got it. When I went forward and excellarated made loud clunk, like it fell on the ground!took into dealer and they said no problem and took it back in 12/2015 for recall-checked and said they did an update for $780, now car won't move in drive and makes a loud clunk when put in reverse. Trying to contact dealer again save sinclair-but my after market extended warranty is up-of course!
The contact owns a 2007 Lincoln Mkx. While driving approximately 5 mph, the vehicle jerked forward and the undercarriage detached from the vehicle. There were no warning indicators illuminated. In addition, fluids were leaking from the vehicle. The vehicle was towed to dave sinclair Lincoln St peters (4760 N service rd, St peters, mo 63376) where it was diagnosed that the undercarriage, fuel line, and transmission lines needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no further assistance. The failure mileage and VIN were unknown.
The contact owns a 2007 Lincoln Mkx. While driving various speeds, a burning tar odor was detected coming through the vents and smoke appeared. The vehicle was taken to champion Ford Lincoln Mazda (140 southtown blvd, owensboro, ky 42303, (270) 684-1441) where it was diagnosed with a leak in the power transfer unit, which needed replacement. The contact stated that the vehicle was not repaired due to the cost. The contact stated that the vehicle was serviced per NHTSA campaign number: 14V682000 (fuel system, gasoline). The contact believed that the recall repairs failed because the odor and smoke were present before the vehicle was serviced per the recall in 2015. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
My 2007 Lincoln Mkx is suddenly decelerating and stopping or freezing up while driving. The problem started after premier Ford Lincoln service repaired power brakes booster. I made several complaints to car maker and repairs shop. Premier shop appear unsure of problem and offered expensive solutions to force new car purchase. I believe Lincoln is aware of problem and refuses to issue recall.
The contacts owns a 2007 Lincoln Mkx. While driving 45 mph, the vehicle shuttered and an abnormal burning odor emitted from the engine. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the PCM was defective and the PCM coils burned and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. The VIN was not provided.
The contact owns a 2007 Lincoln Mkx. While attempting to drive, the transmission failed and the check engine warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact mentioned that the transmission was previously replaced, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 140,000.
My 2007 Lincoln Mkx AWD is making a howling/buzzing noise as I accelerate past about 35 mph and gets louder as I accelerate. Also at times as I'm waiting traffic signal lights I sometimes smell a propane/gas odor. Took my vehicle to 2 repair shops and both determined the noise/problem is the power transfer unit. The cause of the odor was not known. Work on the ptu is going to cost between $1800 - $2100. But the part will most likely be on back order. So I'm assuming this is a common problem.. or a manufacturer defect.
Driving at 40 mph on a five lane state highway in metropolitan area. Sudden loss of power, lost throttle response, dash send odo data error message, with no odometer reading, wrench symbol. Car coasted to stop in left turn lane. Loud cluck when attempting to shift to/from park, reverse, neutral or drive. Unable to drive more than 2 mph, no matter what throttle position or gear selection. Ignition and engine turn off engine cleared error codes, but did not resolve issue. Mkx could not be driven and needed to be towed for service. Later learned that output shaft speed (oss) sensor and turbine shaft speed (tss) sensor failed, which placed Mkx in electronic status of a high gear, thereby no acceleration or control possible without repair. Later learned that Lincoln has had a technical service bulletin published that diagnosed this problem in 2007! multiple complaints by motorist with similar issues with wiring to oss/tss sensors. Well known problem to Lincoln but no recall. Sudden lost of throttle at high speed is very dangerous. At highway speeds, lack of response from automobile could be fatal. This is not a wear problem, but an initial design or part design failure. Initial symptoms include poor automatic shift at middle range speeds. Failure of electrical connection or sensors can occur at any odometer reading or automobile usage.
The contact owns a 2007 Lincoln Mkx. While driving at approximately 55 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. As a result, the speed decreased causing the two vehicles driving behind the contact to crash into each other. The contact was not involved in the crash. A police report was filed and no injuries were reported. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the control solenoid needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,136.
I was riving about 35 mph when the car stopped moving forward and a wrench appear in my dash. The car swerve and hit a curve to keep from hitting me had he not done that I could have been seriously injured. Previously that happen to be and it did caused an accident. On November 17, 2011 I had 49,136 miles my car was still on warranty and they bayway Lincoln repaired it. Now less than 12,000 miles this happen and no one is responsible. I am a senior citizen very seldom drive my car and don't think it is fair for me to fear driving this car or be responsible for the cost.
A D V E R T I S E M E N T S
- Lake Grove, NY, USA